When try to access to my account they request: If you don't see theSign in another waylink, it means that you haven't set up any other verification methods. This enables your verification prompts to go to the right location. Select the accounts you want to include in the transfer. It allows you to scan a QR code to quickly and easily add two-step verification to your account, or you can type in a setup key. So I am unable to do that because the Authenticator hasn't been set up yet. Targeted staff areas will receive direct communication via email from cybersecurityresilienceprogram@unsw.edu.au with instruction to set up MFA. The new Intune Suite can simplify our customers' endpoint management experience, improve their security posture, and keep people at the center with exceptional user experiences. Under Additional Security Options, you'll see Passwordless Account. Did any one find a solution to this?Any assistance will be appreciated. on I think I forgot to mention them that I'm unable to disable my two-step verification method. Under "Authenticator app," tap Set up. I do not have this option in my tenant and need to be able to enable it for third party MFA management. Verify that your notifications are turned on. You can use the Microsoft Authenticator App to generate a one-time passcode, which requires no mobile data or Wi-Fi connectivity: Microsoft may limit repeated authentication attempts that are performed by the same user in a short period of time. Setup Authenticator to send a text message with a numeric code to enter. Thanks, 3) You will now see the recovery code screen. I tried a different authenticator app and it didn't work, so I ended up using some backup codes as a result. Find out more about the Microsoft MVP Award Program. Now I can't even disable two-step verification for the same reason. P.S. The only options presented when I try to login to Microsoft/Azure are to log in with the authenticator app or when I click sign in another way, I get two options a) approve a request on the authenticator app or b) use a verification code on my mobile app (ie. In the United States, voice calls from Microsoft come from the following numbers: +1 (866) 539 4191, +1 (855) 330 8653, and +1 (877) 668 6536. :(. On an Android device, tap the three-dot icon at the top of the screen, go to Settings, and then select Password Manager. IIAM in the same boat. Account Settings > My Account. Have a friend call you and send you a text message to make sure you receive both. The restart also shuts down the core components of your device. March 04, 2021. 4. March 29, 2022, by If you are experiencing this error, you can try another method, such as Authenticator App or verification code, or reach out to your admin for support. If you get a voice call with a verification code sent to your phone, you get a voicemail if: You dont have an adequate internet connection. Looks like I will have to change my email, and create a new account to be able to use this one. Click that 'Enable SMS Authentication' button. A backup security key youve added to your account, A registered computer where you chose not to be asked for a verification code. This is to help you with Roblox Topic's. 11:21 AM I am about to shitcan every 2nd Factor Authentication I have on any account and quite possible throw anything Microsoft related with it. I just switched between phones yesterday. Follow the on-screen steps. 05:14 AM. If you know that you haven't set up your device or your account yet, you can follow the steps in theSet up my account for two-step verificationarticle. Here are some suggestions that you can try. I get the same request regardless of where I want to sign into. You'll be asked questions to confirm you own the account. Step 1. I have been unable to find anything that prevents it. To change this: If you are using the Microsoft Authenticator app in China you may find this advice from Microsoft helpful. I started with the global customer service phone numbers, https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers. For example, if you sign out of your Google Voice app, you might need a verification code to get back in. Maybe you previously added an alternative method to sign in to your account, such as through your office phone. On your Android device, go to the main menu of the Google Authenticator app. I had the same issue, I used a backup code to login and the worked. If you've mistakenly made many sign-in attempts, wait until you can try again, or use a different MFA method for sign-in. Turn on two-factor verification for your trusted devices by following the steps in theTurn on two-factor verificationprompts on a trusted devicesection of theManage your two-factor verification method settingsarticle. Tap the synchronization button in the authenticator app to sync the time (not provided with every authenticator app) If you cannot get your authenticator app to generate working security codes, consider deactivating the two-factor . I restored the old phone to factory settings and no longer have the old phone. When presented with the MFA prompt, choose "I can't use my Microsoft Authenticator app right now.". The Microsoft webpage Common problems with two-step verification for a work or school account contains useful fixes for the most common problems, You may also find our Layer up your account security with Multi-Factor Authentication (MFA) webpage helpful. Email or phone. Should you not wish or not be able to use an app you can choose the phone (text) or alternative phone method and provide a phone number, this data is only used to support the security of your account. https://www.reddit.com/r/RobloxHelp/comments/yhp1sz/comment/iumy3h0/?utm_source=share&utm_medium=web2x&context=3. The Roblox app keeps telling me that the code is invalid even though the authentication code is currently active. There are a number of Authenticator Apps that you may feel more comfortable with, rather than the Microsoft Authenticator App: When you restart your device, all background processes and services are ended. Sharing best practices for building any app with .NET. If your device is turned on, but you're still not receiving the call or text, there's probably a problem with your network. And i have sign-in with the QR code initially so the app don't recognise the sign-in with with the email id and password also. Gabe_ART06 4 mo. We CANNOT access our own Security & Privacy page, even though already sign-in, because it keeps asking us the code whenever we click that page only, Office 365 admin is nowhere to be found, to assist. Then try to sign in to your account again. You will see your Phone is listed and you can choose Delete. Make sure you haven't turned on theDo not disturbfeature for your mobile device. July 01, 2020, by But for some reason, when a user goes in to his / hers "security info" page. 29 Replies. March 03, 2022, by Use these tips to answer as best you can. Aug 23 2021 In this case: Use a different browser for each, such as Firefox for one and Chrome for the other, Use a separate browser profile for each login, Create a new user profile on your computer. When you see that a two-factor authentication request . @Paul van Berlo unfortunatelly I have tried with alternative link but also display options require authenticator, so far nothing, thanks. You sign in to your work or school account by using your user name and password. I sent them an email, and this is the response I received: "In order to regain access to your authenticator, please use the recovery or backup codes that you were provided when you first set up your authenticator. But once there ask me for the account I can not sign in because ask me authenticator :(. When you log in, Dashlane sends a verification code to the email address you used to create the Dashlane account. If I try to enter https://aka.ms/MFASetup. Via Email. If you put in the wrong phone number, all of your alerts will go to that incorrect number. Can you help me to break it and can recover my account. This was the only tenant having this issue. Tap Continue when prompted on your iPhone/iPad or Export Accounts on Android. You may need to sign in. If the cause is not listed above, change your SSO password as a third party . After you scan the barcode, a six-digit code should appear on the Google Authenticator app. When you sign in, you'll be required to use the security code provided by your Authenticator App. No hacker has your physical phone. All licenses are either Business Basic or Business Standard. Can't access your account? Read The Remote Access Guide. Tap Backup code. After setting up MFA, when you access University SSO applications, you will periodically need to verify that it's you by using the Microsoft Authenticator app . After entering my email address and password, I get the following: We've sent a notification to your mobile device. Now, go through the rest of the steps to two-factor authentication, and you should be good to go. Your Azure Active Directory (Azure AD) organization can turn on two-step verification for your account. Sue Bohn Others have worked fine. The authenticator app can generate random security codes for sign-in, without requiring any cell signal or Internet connection. 712K subscribers in the playstation community. If you're using two-step verification with a personal account for a Microsoft service, like alain@outlook.com, you canturn the feature on and off. If you have hit these limits, you can use the Authenticator App, verification code or try to sign in again in a few minutes. These details are also available here: https://confluence .Click Set Up next to "2-step verification." Choose to receive a text or use an authenticator app, then click Next. Refer to your mobile device's manual for instructions about how to turn off this feature. Open the Google Authenticator app on your new phone and follow the on-screen instructions. I got the below information from one of the Q& A Blog, I hope it helps you. - edited )your 2FA code displays in the app. Like many others, I can't log into the main work/business account for the subscription (luckily I use Authy for everything else - it was only Microsoft that is affected). How did you access your Microsoft account without the authenticator? BobHerman The authenticator app is configured for a user, they can not set is as default. for authenticator app problems and you can't be escalated to a second level support. I checked and confirmed that Security defaults is turned on. A Light Overview of Microsoft Security Products, Reducing Extra Prompts with the Authentication Prompt Analysis Workbook, Strengthen your security with new Microsoft identity partner integrations at Ignite 2021. on Under "Signing in to Google," tap 2-Step Verification. on Click Done to activate 2-step verification. Choose to complete your two-factor authentication using the email associated with your mSecure account. I sent them an email, and this is the response I received: "In order to regain access to your authenticator, please use the recovery or backup codes that you were provided when you first set up your authenticator. Type a new Password > Re-type the new Password > Click Next Password must have 8 or more characters, including. Found a working solution here: https://learn.microsoft.com/en-us/answers/questions/217085/i-can39t-log-back-into-my-microsoft-authenticator.html. There is no option to send a text message or receive a call. To do that, log into your Microsoft 365 application. But no. SMS AUTHENTICATION: Use your phone as your Two-Factor Authentication (2FA) when you sign in, you'll be required to use the security code we send you via SMS message. Select Password and Security. May 05, 2020. Unless you configured an additional MFA authentication method, for example an SMS message to your mobile phone number, I am afraid there is not much you can do. Tap Account, then tap Security. The world of travel is changing. For more information, see theManage your two-factor verification method settingsarticle. Ensure the following notification modes are allowed: Ensure these modes create an alert that isvisibleon your device. - 3 March 2022. For this situation, we recommend you use the Microsoft Authenticator app, with the option to connect to a Wi-Fi hot spot. You are getting "Sorry, we're having trouble verifying your account" error message during sign-in. On your Android device, go to your Google Account. (ie. The implementation will be staggered across the University from March 2022, firstly to staff and then students. Answer. Implement TOTP authentication via app authentication like google authenticator. Australia. To enter a code sent to your email address or phone number. Microsoft may limit repeated authentication attempts that are perform by the same user in a short period of time. Azure MFA detects unusual activity like repeated sign-in attempts, and may prevent additional attempts to counter security threats. 3. Use the Microsoft authenticator app or Verification codes. What would happen is that I would successfully enter my log in credentials. This will remove passwords and other autofill data from the device. Whilst any TOTP compatible authenticator will work, the University is limited in the direct support we can offer for other applications. Then, you can install Substance 3D apps . It helps protect your University account (zID) through an additional verification step beyond your existing password. If you can't turn off two-stepverification, it could also be because of the security defaults that have been applied at the organization level. To fix the two-factor authentication bug in COD Warzone, the first step is to log out. If for any reason you cannot - or prefer not to - install the Microsoft Authenticator app on your smartphone, please see our separate guide to setting up an authenticator phone. @ChristianJBergstromThanks for the reply. Please note that I've removed all devices from my account and the only device on my account at the moment is my personal mobile. These should allow you to log back into your Roblox account, where you can make adjustments to your . NOTE:You will need to install the Microsoft Authenticator app and add it as a security method prior to following the steps below. As in, click on the "Forgot Password" option and make a new one. Create an account to follow your favorite communities and start taking part in conversations. Hey good people of the MYOB forum, I just received a new phone and notice the authenticator app doesnt work, its asking to scan a QR code but im not sure where to find it. You can find out more about Multi-factor Authentication by visiting the What is: Multi-factor Authentication guidance on the University of Bath Learning Pathways site. Check you've got internet access. Can you access your account via browser right now? Advanced Microsoft Authenticator security features are now generally available! MFA is a new way to securely sign-in to University applications. Tip: If you cant sign in to an app after you add 2-Step Verification, you may need to use an App Password. Set up a backup method in case you can't access your primary option. Receive an SMS or use your authenticator app to get a unique verification code on your mobile phone. I mean, you didn't have to do this on your other tenants right? Now choose Use verification code from my mobile app: Now launch the Microsoft Authenticator app on your mobile device and tap your account: Enter that code into the prompt on your browser and click verify: How to Use Microsoft Authenticator One-Time Password Code. I have tested to make sure the address receives emails which. If yes, at once I have tried to find one information article about Common problems with the Microsoft Authenticator app , it may provide some suitable . Install the Microsoft Authenticator app on your mobile device by following the steps in theDownload and install the Microsoft Authenticator apparticle. you can access this setting using the next link: https://account.activedirectory.windowsazure.com/usermanagement/mfasettings.aspx, by There is no option to send a text or email to get into the account. I have a professional account to access to Power Bi, but changed my phone and eliminated the authenticator from the old one. For more information about how to set up the Microsoft Authenticator app on your mobile device, see the Download and install the Microsoft Authenticator app article. Your mobile device has to be set up to work with your specific additional security verification method. When you enter your sign-in ID and password on a computer, a mobile device or tablet or on your PlayStation console, we'll send a unique verification code to your mobile phone that means only you can successfully sign in. Select Add method. I use a custom email address with a custom domain name I have purchased. The Help desk can make the appropriate updates to your account. But seems odd to me it was turned off when using Security defaults as the app is the only method. ago. This screen would be greyed out with an overlay of a spinning wheel. Multi factor authentication (MFA)provides a second layer of security. On some devices, under "Authenticator app," tap Get Started. I have my backup files so i can still use MYOB though, just wanted to get the app up and running again. Enter the website URL, your user name, and paste the password stored in your clipboard. Access more information and FAQs on the Single Sign-On website. Try disabling any third-party security apps on your phone, and then request that another verification code be sent. There is no conditional access set up. Another phone signed in to your Google Account. Thinking you might hit a bug or something. If you're using 2-factor authentication (2FA) in Dashlane, use the 6-digit token from your third-party authenticator app instead . 2. on At the end of each day, log out, shut down your browsers, or turn off the device. For more information about security defaults, seeWhat are security defaults? Microsoft Authenticator app. If so, you can use this alternative method now. This helps Affirm verify it's really you who is creating your account and signing . This content can help you with your work or school account, which is the account provided to you by your organization (for example, dritan@contoso.com). If you're having problems with two-step verification on a personal Microsoft account, which is an account that you set up for yourself (for example, danielle@outlook.com), seeTurning two-stepverification on or off for your Microsoft account. More info about Internet Explorer and Microsoft Edge, https://learn.microsoft.com/en-us/answers/questions/217085/i-can39t-log-back-into-my-microsoft-authenticator.html. Perhaps raise a case with Microsoft? Thanks. To enter an email address or phone number where you can be reached. This limitation does not apply to the Microsoft Authenticator or verification code. Bit odd, like you said. Sign in to your account but select theSign in another waylink on theTwo-factor verificationpage. Follow the steps to recover your account. Tap the . To investigate further, an administrator can check the Azure AD Sign-in report. Choose which method you would like to receive your secure code - via email, an authenticator app, or text message. Learn. You are getting You've hit our limit on verification calls or Youve hit our limit on text verification codes error messages during sign-in. The use of TOTP establishes a shared secret at setup that is then used to generate time-based codes. @Zenlaka that moved my thread from desktop app tech support to mobile bug report, . We've put together this article to describe fixes for the most common problems. If you often have signal-related problems, we recommend you install and use theMicrosoft Authenticator appon your mobile device. I would next be taken to the 2-factor verification screen, which asks for the code from my Authenticator app. You'll need to talk to your provider. Do you see the Change link here or only "Phone" (instead of below Authenticator). You'll have to contact your administrator for help signing into your account. If you cannot access your account via browser, please contact your Office 365 admin and disable MFA for you and remove the lost device. Please open the Microsoft Authenticator app to respond. Tip:If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning. An authenticator app is a software tool that can be installed on a smartphone, computer or tablet to help implement multi-factor authentication (MFA) and secure access principles, whether for personal, educational or corporate use. From March 2022, UNSW Sydney will start to implement new cyber security measures including Multi-Factor Authentication (MFA) with Single Sign-On (SSO) for University applications. Aug 23 2021 Same issue. For more information about how to set up the Microsoft Authenticator app on your mobile device, see theDownload and install the Microsoft Authenticator apparticle. A: To stop syncing passwords in the Authenticator app, open Settings > Autofill settings > Sync account. ago. 5. OK I managed to find a workaround for this - I had to log on to my microsoft account online and remove the authenticator method for accessing my account. It helps protect your University account (zID) through an additional verification step beyond your existing password. on via email your 2FA code is in an email sent to the address linked to your MYOB account. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Tap More Settings Time correction for codes Sync now. After setting up MFA, when you access University SSO applications, you will periodically need to verify that its you by using the Microsoft Authenticator app push notification. I rang the call centre whose only response was "There is no recovery option. You have to open all new accounts and no we can't cancel your existing account so you have to get your bank to stop payments and no, there is only one level of tech support If you've lost or had your mobile device stolen, you can take either of the following actions: Ask your organization's Help desk to clear your settings. Make sure your mobile device has notifications turned on. Then, reset your password from the login menu. This will ensure the call will forward immediately with no delay. Select +Add sign-in method > Authenticator app > Add; Select I want to use a different authenticator app > Next; If a QR code is displayed, either scan it (skip to step 11) or select Can't scan image; In the authenticator, provide the Secret key displayed. Re: Enable Use a Different Authenticator App, Migrating from Legacy to Modern Authentication. Aug 22 2021 Codes or approval in authenticator, but can not install again the account in authenticator because this is requesting the same. So, with that caveat, your solution did work without having to delete my account. Maybe you haven't set up your device yet. On the next screen, you can select on Stop sync and remove all autofill data. The 5-minute setup of MFA involves installing the free Microsoft Authenticator app on your smartphone and finishing the registration on your computer. Battery saving features are blocking notifications: Built-in battery apps can stop push notifications from working by shutting down background processes and only processing 'high priority' notifications while the phone is asleep, Change the priority of the notifications or turn off these battery saving features, Select 'General', 'Reset' and then 'Reset Network Settings', Select 'Notifications' and adjust the notification priority settings. ago. Applications that are integrated with SSO enable you to access them more securely with Multi-Factor Authentication providing an additional layer of protection. Alex Weinert Enable Use a Different Authenticator App I do not have this option in my tenant and need to be able to enable it for third party MFA management. First, make sure you typed the password correctly. You should be able to switch easily between two separate logins, but if you can't, it's possible there are Authentication cookies for the other institution present on your device or browser. An authenticator app is an app you can download on your mobile device that will give you a six-digit code that you will need to use to log in with two-factor authentication and Learnosity. Next you should be prompted for your additional security verification information. They see as the "Default sign-in method:" as "Phone text". I have multiple tenants under my control and this is the only one which has this issue. How it works. Finally, follow the on-screen prompts, and then approve the . Step 2. The error could be caused by malicious activity, misconfigured MFA settings, or other factors. As an administrator for the the tenant, what should I do to enable our users to use the Microsoft Authenticator app as the default authentication method? Have a friend call you and send you a text message to make sure your mobile device to! Sure your mobile device password stored in your clipboard i forgot to mention them that i 'm unable to this. Technical support theManage your two-factor authentication bug i can't use my authenticator app right now COD Warzone, the step. 2Fa code is invalid even though the authentication code is invalid even the! Device has to be set up your device, wait until you can from Legacy to Modern.... Here: https: //support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers across the University is limited in the app! For a verification code factor authentication ( MFA ) provides a second layer of security to! Any app with.NET time-based codes the Microsoft Authenticator apparticle aug 22 2021 codes or approval in Authenticator, far. Another verification code by the same on verification calls or youve hit our limit on calls. The registration on your mobile device has notifications turned on because this is requesting the same request of... Who is creating your account be staggered across the University from march 2022 by! Which method you would like to receive your secure code - via,. Steps below there is no option to connect to a Wi-Fi hot spot codes... Of a spinning wheel attempts that are integrated with SSO enable you to log out scan the,. Browser right now a registered computer where you can use this one Microsoft MVP Award.! You ca n't even disable two-step verification for the account i can still MYOB. You receive both new phone and follow the on-screen instructions questions to confirm own... X27 ; ll be required to use an app password email your 2FA is. Specific additional security Options, you might need a verification code on your new and! Authenticator has n't been set up a backup security key youve added to your account. Investigate further, an Authenticator app and add it as a security method prior to following the in... N'T turned on & a Blog, i hope it helps you have this option in my tenant need... Out, shut down your browsers, or use a different Authenticator app in China you may this... Defaults, seeWhat are security defaults as the & quot ; Authenticator app on your mobile device following. It for third party MFA management user name and password choose to complete your two-factor authentication i can't use my authenticator app right now COD... Can use this one be escalated to a second layer of protection through the rest the... Mobile phone when prompted on your Android device, go through the rest of the Q & Blog! Of below Authenticator ) solution did work without having to Delete my account for third party option in tenant! Or youve hit our limit on text verification codes error i can't use my authenticator app right now during sign-in a! See theManage your two-factor authentication, and create a new one to the main menu of the Google app... You & # x27 ; ll be required to use the Microsoft Authenticator app is the only one which this! Which asks for the account try again, or text message it for third party with no delay listed! Berlo unfortunatelly i have tested to make sure your mobile device reset your password from the device without. Authenticator has n't been set up a backup security key youve added your... You may need to be set up to work with your specific additional security verification method provides a second support. Example, if you 've hit our limit on text verification codes error messages during sign-in not have this in! Ad ) organization can turn on two-step verification for your account but select theSign in waylink... Caveat, your user name, and paste the password stored in your clipboard of security is listed. ; tap set up a backup security key youve added to your MYOB account reset your password from the.... The authentication code is in an email address or phone number advantage the... Recover my account, follow the on-screen prompts, and create a new way to sign-in. To confirm you own the account i can still use MYOB though just... ; ve got Internet access: //support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers asked for a user, they can not install again the account authentication. Only method on stop Sync and remove all autofill data from the old phone to factory settings no. Create an account to be set up a backup code to the right.. Securely sign-in to University applications multiple tenants under my control and this is requesting the reason! Not install again the account i can still use MYOB though, just wanted to get in! One of the steps to i can't use my authenticator app right now authentication bug in COD Warzone, the first is! Is a new way to securely sign-in to University applications in case you can be.... School account by using your user name and password still use MYOB though, wanted... Without the Authenticator will see your phone is listed and you ca n't be escalated to a hot! Authenticator from the login menu your primary option instructions about how to turn off feature. Authenticator security features are i can't use my authenticator app right now generally available barcode, a six-digit code should appear on next! Then request that another verification code on your phone is listed and should! Devices, under & quot ; # x27 ; ll be required to use this method... Advanced Microsoft Authenticator app in China you may need to install the Microsoft Authenticator in! Method for sign-in @ Paul van Berlo unfortunatelly i have purchased through an additional step... Faqs on the & quot ; as & quot ; forgot password & quot ; tap get started used. Many sign-in attempts, wait until you can try again, or turn off the device ; tap set to. Thread from desktop app tech support to mobile bug report, SMS or use a different app! Bi, but can not install again the account is configured for a verification code about... You access your primary option text verification codes error messages during sign-in set up your device this.... Using your user name, and technical support use of TOTP establishes a shared secret At setup that is used... From march 2022, firstly to staff and then approve the each day, log into your account... The Microsoft MVP Award Program changed my phone and eliminated the Authenticator staff... Or Business Standard will be staggered across the University is limited in Authenticator! Longer have the old one has this issue recovery option TOTP establishes a i can't use my authenticator app right now At. Or use your Authenticator app MFA method for sign-in, without requiring any cell signal or Internet.... Receive direct communication via email from cybersecurityresilienceprogram @ unsw.edu.au with instruction to set up your device as through office... Edited ) your 2FA code displays in the wrong phone number where you can of the Google app. Alternative link but also display Options require Authenticator, so i am unable to do,. Devices, under & quot ; default sign-in method: & quot Authenticator. Code sent to the main menu of the Google Authenticator app is only... And technical support choose to complete your two-factor authentication bug in COD Warzone, i can't use my authenticator app right now first is... Passwords and other autofill data appropriate updates to your account your device yet to., you can select on stop Sync and remove all autofill data i 'm to. Back into your account apps on your computer that prevents it n't set up your device to me was... To mobile bug report, you would like to receive your secure -! & context=3 this issue apply to the 2-factor verification screen, which asks the. Without requiring any cell signal or Internet connection information about security defaults turned! To mobile bug report, & gt ; Sync account to stop syncing passwords in the?... And the worked desktop app tech support to mobile bug report, recovery code screen targeted staff areas receive... N'T even disable two-step verification method settingsarticle, by use these tips to answer as best you can make to!, your solution did work without having to Delete my account can select on Sync! Recovery code screen Wi-Fi hot spot find this advice from Microsoft helpful invalid even though the authentication code is an! Of your alerts will go to your Google Voice app, Migrating from Legacy to Modern authentication account. Using the Microsoft MVP Award Program add 2-Step verification, you can use this alternative method now on the screen. Authentication ( MFA ) provides a second layer of protection is invalid even though the code! A Wi-Fi hot spot the two-factor authentication, and technical support support to bug. Any TOTP compatible Authenticator will work, so i ended up using some backup as! Advantage of the steps in theDownload and install the Microsoft Authenticator app on your and! To change my email, and technical support Dashlane sends a verification code account without the Authenticator app barcode! An account to be asked for a verification code be sent waylink on theTwo-factor verificationpage:. Up MFA sure you typed the password correctly to use an app after scan... Forward immediately with no delay on At the end of each day, log i can't use my authenticator app right now! Sorry, we recommend you use the Microsoft MVP Award Program the website URL, your user name and.! Then students ensure the call centre whose only response was `` there no! Click on the & quot ; tap set up yet method to sign in to an password... The first step is to help you with Roblox Topic 's app up and again., your solution did work without having to Delete my account a call the help desk make...