Not even a hello or welcome, you just announced "are you for the table of nine". The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. But the food is good! We took the catch ofMore. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. We will be back again soon however, so keep up the good work. Excellent lunch. Beautifully cooked food in a nicely designed restaurant. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Improve this listing. The food wasn't so appetising with such distasteful service. Both of us were driving so no wine but we did sample a 'mocktail' each. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. We had to ask. I felt so uncomfortable from the get go. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. The guy next to me did well as he got 3. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? If the system detects something that potentially contradicts our. I'm so shocked by your lack of tact and professionalism. No complaints there at all. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. Will definitely be back and highly recommend! Food was absolutely incredible, cooked to perfection. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! I had booked this table for 9 people and gave you my card details over a month before my birthday. I was upset and ready to just leave altogether. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! 7 people suggested Jack 'o' Bryan's (updated February 2023) I hope you make the necessary adjustments and amendments to your staff on the service side. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. We don't live in Dunfermline any more, so don'tget to come as often as we would like. You didn't ruin my birthday because it was my guests that made my birthday special. Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. mail@jackobryans.com 01383 324720. There was a good steady flow between our courses. I will put the time and effort your service staff failed to do on my special night. No matter, we were relaxed and ready to order a round of drinks. 5 Chalmers Street, Dunfermline,Fife, KY12 8AT, T. +44 (0)1383 324 720E. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Read more See all (175) And got to say Jack Obryans was just delicious! The food wasn't so appetising with such distasteful service. On the way out we bought some of Jacks chocolates which were divine. Can a gluten free person get a good meal at this restaurant? British and Scottish food is worth a try here. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. It definitely had the wow factor in taste. 1100 Glendon Ave Ste 2100, Los Angeles, California, 90024, United States. I don't usually write reviews but I will take my time with this one. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. This was our first visit to the restaurant, our reservation for lunch was at 1pm and I'm glad we had booked as the restaurant was busy, which is obviously a good sign. How dare you! A full list is available within the "safety precautions" section of this page. It completely ruined our experience and definitely affected our appetite. We neednt have worried and were very impressed by this lovely little restaurant. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. Ridiculous. View the profiles of people named Jack O Brien. 149 Edward J O'brien. It was just poor service. Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. Where was Jack O'Brien born? On the way out we bought some of Jacks chocolates which were divine. I had chargrilled steak and chips which was delicious. Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. Will definitely be back and highly recommend! A lovely evening which we would happily repeat in the future. Jack 'O' Bryan's, Dunfermline: See 277 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 182 restaurants in Dunfermline. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. The table next to us that we had sat at was not booked until later. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Was told no as thatMore, We ate here several weeks ago while on vacation. One of my guests had ordered and brought a lovely birthday cake with candles on it. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. You really should be ashamed of yourselves as you are a shame to the service industry. Overall a really beautiful good quality meal that celebrates local and seasonal produce. How dare you! Tripadvisor performs checks on reviews. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Staff were attentive, polite and friendly. 5mins later another couple are shown to that very same table we had been moved from. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. Jack 'O' Bryan's. Claimed. Great atmosphere and service. I was upset and ready to just leave altogether. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Mostly good service. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. We know how to treat guests and your establishment definitely does not. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. And got to say Jack Obryans was just delicious! My three final guests rushed in about 15 minutes late (at most). Jack 'O' Bryan's #6 of 270 restaurants in Dunfermline #4 of 55 steak restaurants in Dunfermline #14 of 119 seafood restaurants in Dunfermline #20 of 144 pubs & bars in Dunfermline Add a photo 95 photos Visit this restaurant to have a meal if you feel hungry after gazing at Dunfermline City Chambers. You didn't ruin my birthday because it was my guests that made my birthday special. Definitely not you. Dunfermline Fife KY12 8AT. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Im not a massive dessert fan but this dessert was a game changer! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You're rudeness, lackof professionalism and customer service skills were beyond astounding. I felt belittled and slightly bullied to be honest. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Directed by Jack O'Brien Play Drama Original The Full Monty (Oct 26, 2000 - Sep 01, 2002) Directed by Jack O'Brien World premiere at Old Globe Theatre (Jack O'Brien, Artistic Director; Douglas C. Evans, Managing Director; Craig Noel, Executive Director) Musical Comedy Original Getting and Spending (Oct 25, 1998 - Nov 29, 1998) Can a gluten free person get a good meal at this restaurant? Bryan, Michelle and all the rest of the staff are very helpful and pleasant. Tripadvisor performs checks on reviews. There was a good steady flow between our courses. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. You really should be ashamed of yourselves as you are a shame to the service industry. The food wasn't so appetising with such distasteful service. Great service, great food, great atmosphere. This is a lovely little find. Does this restaurant offer table service? seriously good recommendations. We were there for our anniversary.The food was great and we will definitely try the lunch sometime very soon. But the food is good! Get quick answers from Jack 'O' Bryan's staff and past visitors. People. Please do better next time.More, The food was excellent, came in good time and well presented. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Each new item brought forth delighted noises from us both, everything was delicious and beautifully presented. It is on your bill! Are you sure you want to delete this answer? I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. The food was beautifully presented and perfectly cooked. Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. Table of five and two from the tempura oysters to surf and turf were very memorable with a but! Of house staff, the blond older lady was beyond rude from the tempura oysters to surf and turf very! 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