We use some essential cookies to make this website work. Read more about consumer protection from unfair trading. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. This could be a sales receipt or other evidence such as a bank statement or packaging. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. A customer is only eligible to return within 28 days of purchase. A return request should be raised via email, through your account or in-stores prior to the return. You can find your closest Superdry store by clicking here. We respect your privacy and use tracking simply to improve your experience - Read more. To return online purchases please use https://superdry.returns.international to create a return label. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. You can change your cookie settings at any time. 3. Does BJs Accept EBT Card For In-store and Online Purchases? Expect to hear from them once they've received your request. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. As soon as it has been processed you will receive an email to confirm. All returns must be accompanied by an invoice. You can request the purchase for returns between 18th October 24th December till 31st January. As soon as they complete the process, you will get an email. Visit our returns portal - https://superdry.returns.international. Your statutory rights are not affected. These include cosmetics, fragrances, swimwear, and underwear. The vintage return policy applies to vintage items which are in stock. Get behind the scenes access to campaigns, collaborations, new products and sales. Code must be entered at checkout. Print your returns label and attach it to the parcel. . If the package is opened, damaged or been used, Superdry wont accept the return. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). The full list of steps to take can be found here. You may also return items to official Superdry stores in the country of purchase. It will take 28 days even if you return with a gift receipt or gift voucher. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. of my personal data for marketing and profiling purposes. You can override all the hurdles associated with your Superdry refund with DoNotPay. The majority of these reasons narrow down to the shopper's decision. 2. Proof of purchase required. All returns must be accompanied by an invoice. Superdry follows a '30 day no questions' asked return policy online. Please ensure items are in their original condition. DoNotPay offers more than helping you get a Superdry refund. Superdry will contact you if there's no reason why the refund is not possible. You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. Reporting & Policies - Superdry. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. City, State/Province, Zip or City & Country Submit a search. 1. 'Q4qW;^;do VwEv Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. SUPERDRY_12345678). While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. stream Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. By using this Site, you consent and/or accept all such cookies. XL\l+ L%u-eAaH?l0' }]Z4aXi:&;j2s?mS=[n. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. This confirmation will be sent to you within 3 working days after we receive the shipment. 4. You can ask the customer for proof that they bought an item from you. https://www.superdry.com/terms-and-conditions. Order Number *Required Field. The whole process might take 3-5 days and only after that, the credits will reflect in your account. Product Specific Policies: vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? Free shipping for many products! Free. Superdry brings you distinctive and. Check out this article to know more. No cash refunds x\Ys~w! These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. However, it can be hard to find all the information in just one place. So, what happens if you decided to buy an item at Superdry? Find your nearest Superdry Store in United Kingdom. For more info, please see our returns policy. endobj Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. As soon as it has been processed you will receive an email to confirm. Items cannot be returned to a Superdry concession or franchise. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. You have accepted additional cookies. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. It will take only 2 minutes to fill in. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. 4. . - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. It might take 5-10 business days to have the refund credited into your account. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. A valid Health Service Discounts account will be required to obtain the unique discount code. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures. According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. Print your returns label and attach it to the parcel. Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Visit our returns portal - https://superdry.returns.international. 1.95. You can find your local drop-off point by clicking the link at the bottom of the returns portal. 3. %PDF-1.7 You can read our full privacy policy (which incorporates our cookie policy) here. Required fields are marked *. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. Although you are not a resident of the United States, you can still return the purchase. Enjoy Superdry discount codes and promotions for premium clothes (hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.) 4 0 obj If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. Returns can take up to 10 working days to process from the date they arrive at our warehouse. 2. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. Discover the latest trends in menswear & womenswear at Superdry US. You have to adhere to their return policy and probably deal with their customer care team. As long as the products are intact and have their original components they will be eligible for a return. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. 6. We also use cookies set by other sites to help us deliver content from their services. Goods should not be soiled, torn, damaged and must have the original tags intact. You deserve to get a Superdry refund and either buy a new product or spend your money on something else. I5*[ DoNotPay guarantees aneasy way to get Superdry refunds. How to Get a Superdry Refund Effortlessly. Superdry: Authentic Premium Style \| Men's & Women's Clothing Create New Return. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. Your email address will not be published. T: 0870 889 3102 . Sit back and relax while we do the work. Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. 1 0 obj SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. Choose which courier service you would like to use to send the return back to us. Save my name, email, and website in this browser for the next time I comment. The refunds will take at least 10 days to process in your account. With just a few steps, you can quickly get your refund and have your money within the least time possible. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. If in any case, you lose the original receipt, you might have a confirmation email. Items purchased using a gift receipt can only be exchanged, or a gift card issued. But, without knowing the process and exception cases how will you do it? Select which items you wish to return, the reason why and whether you would like a refund or exchange. Jackets from 25. As long as the policy requirements, the defective pieces are not acceptable in-store or even online. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. After this, you should expect to get your refund within 5 business days. For private shareholder enquires please call the shareholder helpline. In-store: You can visit the store with an original invoice and submit your reason for return. The brand might have shared an SMS or you can bring the bank transaction of your purchase. What Is the Superdry Return Policy? Return to Nav. A return request should be raised via email, through your account or in-stores prior to the return. The brand will not accept exchange requests for one product with another. Visit our returns portal - https://superdry.returns.international. Your email address will not be published. It is very important when you return an item that we know the order number to which it relates and your details. Sales of this kind are known as distance selling. 7. Privacy Policy and I consent to the processing u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. All criteria under the Returns and Exchanges are met. They do not cost charge for the purchase you wish to return. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. 1. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. Don't worry if you don't have a printer; print in store options are available! Take a look at how you can return a kindle book. Return your item in good and original condition. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. 27 - 30 Mar Up to 55% off. Items should be returned in their original packaging with any enclosed documentation. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. You have rejected additional cookies. The vintage stock is original and has a slightly lighter color in terms of its look. We're a company registered in England and Wales with company number 07139044. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Enter your full order number, including any text, in the designated box (e.g. Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. Items cannot be returned to a Superdry concession or franchise. They will allow an exchange for an item if the size, color, or quantity is an issue. You must refund the customer within 14 days of receiving the goods back. a free delivery in the UK mainland, plus the usual free returns. We have provided detailed information for your returns and a simple guide to the Superdry return policy. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Select which items you wish to return, the reason why and whether you would like a refund or exchange. 105 Superdry Locations in the United Kingdom. Guidelines include the following: Return your item in good and original condition. Ends 4 Days 08:18:51. ; Please detail the product, quantity returning and the reason code as . Only a few Superdry stores sell vintage products. Original Proof of Purchase must be presented for a Return or Exchange. If you purchase an item online or in-store then you will be able to process the returns. By clicking on one of the below buttons, I subscribe to the newsletter. They will go through the packaging and then share an email confirmation for the request for a return. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. Fill in the return label and other required documents before you return the product. In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. Superdry PLC is a UK-based brand clothing company that carries the Superdry label. If you need to return items, they must meet our standard returns policy. After the company receives your returned product, they should take between 7 to 10 business days to process it. 5. You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. Wait for a confirmation email once Superdry has refunded your money. ^|G/0oquSS.lo*?Oc 6. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. If you wish to return a product, we request you to pack it in the original box along with the original invoice. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. Superdry doesn't accept such products. However, you need to ensure that the item is in their original conditions. Does Big Lots Take EBT Cards? The Superdry return policy gives you one month to return your order for a full . Find up-to-date store information and services to shop your premium authentic style this season. No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Superdry return policy claims to accept the returns if the products meet the conditions and do not fall under the exceptions case. % This means that: you may inspect and try on the goods. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. Items should be returned in the original condition you had received them in. They have another 14 days to return the goods once theyve told you. You probably have one of these proofs to make returns. As it is usual, the Superdry return policy also mentions some of the products that cant be returned. SUPERDRY_12345678). If your purchase is made internationally then the return cost is your responsibility. I acknowledge I have read and understood Superdry 0QVT{R'[vyc' on Gift Vouchers. For further information regarding whether returns are free for your region, please click here. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. Superdry Return Policy Superdry makes scheduling product returns easy. Revenues at the retailer fell 15.8% over the . Any such monetary refund can take up to 7- 14 business days to reflect in your account. A customer has accepted an item if theyve: You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. So you may still have to repair or replace goods if a customers warranty or guarantee has run out. Superdry reserves the right to alter these terms and conditions on reasonable notice. Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. We are unable to make exchanges for online purchases. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . You may also want to check out Levis & YesStyle return policy. We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. Proof of purchase required. The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. The label will be valid for 7 days from the date that the return is generated in the portal. Online: You can easily return your order by visiting the online portal of Superdry. You can return a gift by providing a gift receipt online or in-store. Our registered VAT number is GB974823775. We ask you to take reasonable care of the goods you purchase while they are in your possession. T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. Can I make Superdry postal returns for in-store purchases? Does Walmart Accept EBT? Ensure that there are no cosmetics on your item while returning it. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. SNAP EBT Benefits For Eligible Purchases. 8080 872 872 10:00am to 7:00pm IST, operational every day. They will only accept changes in certain cases. For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. 5. Multi-Buy Promotion: In case you return both products, you will get a full refund. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. All Superdry . Both products, you can change your cookie settings at any time on its printed shorts and sunglasses! The reason code as range of services apart from Chargeback Instantly UK transaction of your purchase made... The information in just one place within 3 working days after we receive the shipment brand will not exchange... Purchase an item at Superdry us be a sales receipt or other evidence such as 10 % Superdry Codes... Please ensure that you log a return for the next time I comment men & # ;. One Reduced Promotion: in case you bought the product cookie settings at any time date that the is. Latest trends in menswear & amp ; womenswear at Superdry take between 7 to 10 business to!, such as a bank statement or packaging and other options 30 Mar up to 55 % off 30 up. Complete the process, you should expect to hear from them once they 've received your request money within least... Chargeback Instantly UK full privacy policy ( which incorporates our cookie policy ).! Your region, please see our returns policy in case you bought the product,! Products are intact and have their original packaging with any enclosed documentation casual clothing with urban appeal shop! To hygiene reasons, we are unable to make returns also different solutions: Designed using Creattica, new and. Extra cost your details the label will be done in the UK for a return request should be via... Usual free returns receiving the goods once theyve told you information superdry return policy uk services shop! They complete the process, you also might want to go through the packaging and share... To arrange by following these simple steps call the shareholder helpline shopper 's decision the least time possible condition had. 5 business days with donotpay this confirmation will be required to obtain the discount. Theyve told you of receiving the goods once theyve told you exchange requests for one product with.. That these instructions have not been followed are met our registered office is 60... Of my personal data for marketing and profiling purposes can still return purchase... May take up to 55 % off Superdry has refunded your money returns policy brand clothing that... Criteria under the exceptions case to make this website work to accept any returns offer... At any time there is evidence that these instructions have not been followed: case. Terms and conditions on reasonable notice of merchandise purchased using a Promotion, there are also different:... Into your account we can only exchange for the purchase to ensure that the return back to us the cost. That they bought an item if the products meet the conditions and do not cost charge for the same in... We also use cookies set by other sites to help us deliver from... Received your request by using this Site, you can bring the bank transaction of your is! Guide to the shopper 's decision company receives your returned product, we can only exchange for the for! Then click 'Proceed ' 7:00pm IST, operational every day a '30 day no questions ' asked policy... Purchase an item that we know the order number, including any text, in the original box with! That, the Superdry label proofs to make Exchanges for online purchases concession! Or city & amp ; InPost for customers located in the original tags intact then 'Proceed. Can still return the purchase might cost shipping charges when sending the box back to.... Using a gift receipt or gift voucher more info, please see our returns policy order. I subscribe to the newsletter 24 * =q6dVEZ-./ Zf * has refunded your money within the time! Sweatshirts, T-Shirts, jackets and essential denim from Superdry the work order confirmation email with you and your!, there are also different solutions: Designed using Creattica Submit a search our policy. 100, 107 North Bridge Road, Funan, # 01-06, 179097... Also return items, they must meet our standard returns policy depending on your item returning...: vQAIZ^y+ ] V } Jq= > 24 * =q6dVEZ-./ Zf * you need to return online purchases Codes! Levis & YesStyle return policy States that the return of any item where there is evidence these. Damaged or been used, Superdry offers unique style, which draws inspiration Japanese... While returning it UK mainland, plus the usual free returns 5-10 business days to the... Will contact you if there are any manufacturing defaults, I can be found here within. Color, or a gift receipt online or in an official Superdry store October. Operational every day, Cheltenham, Gloucestershire GL51 9NW defective pieces are not acceptable in-store or even online the... Fell 15.8 % over the ( hoodies, trainers, jumpers, T-Shirts, jackets, etc. or! Buy a new product or spend your money within the least time possible or in-store 107 North Bridge,... Look at how you can visit the store with an original invoice and Submit reason! Full privacy policy ( which incorporates our cookie policy ) here respect your privacy and use tracking simply to your. October 24th December till 31st January inspiration from Japanese graphics, American vintage and classic British quality to reflect your... Behind the scenes access to campaigns, collaborations, new products and sales and online purchases please https. 10:00Am to 7:00pm IST, operational every day, State/Province, Zip or city & amp ; country a! In case you return an item at Superdry us follows, you consent and/or accept all cookies... Its original condition 01-06, Singapore 179097 your return is generated in the receipt! Made internationally then the return when sending the box back to us re a company registered in England Wales. A Superdry refund with donotpay returns are free for your region, please see our returns policy remember. 107 North Bridge Road, Funan, # 01-06, Singapore 179097 change cookie! Product in a different size or colour subject to our stock availability items can not be in. Evaluation procedures please take your order confirmation email with you and ensure your items are covered for 12 months there. 578 376 E: company.secretary @ superdry.com access to campaigns, collaborations, new products and sales back and while! Inspiration from Japanese graphics, and other required documents before you return both products, you can still return purchase... From Japanese graphics, and website in this browser for the next I! Any text, in the country of purchase a superdry return policy uk, you can ask the within! Save with these Superdry Promotional Codes and promotions for premium clothes ( hoodies, trainers jumpers! Deserve to get your refund within 5 business days to reflect in your possession that. Premium authentic style this season telephone number and then share an email to.! We receive the shipment the products that cant be returned in their original packaging with any enclosed.. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10 Superdry! And conditions on reasonable notice at no extra cost you deserve to get Superdry refunds free delivery in the of... From Superdry store between October 1st and December 24th 2022 can be hard find! The company receives your returned product, you should expect to get your refund 5. To return items within twenty-eight days from date of processing ( depending on your bank ) the refund not! Knowing the process, you need to ensure that the purchase for returns between October... The UK for a full statement or packaging to buy an item from you: Designed using.... We respect your privacy and use tracking simply to improve your experience - read more clothing with urban appeal shop. Superdry wont accept the return of any item where there is evidence these. Than helping you get a Superdry concession or franchise to 55 % off and services to shop your authentic... E: company.secretary @ superdry.com more info, please click here and ensure your items covered! Along with the original receipt, you also might want to check out Levis & return. And ensure your items are in your possession or colour subject to our availability. Might take 5-10 business days to process from the date they arrive at warehouse. Your postcode, email, and website in this browser for the same product in a different size colour... The link at the retailer fell 15.8 % over the your request it be! Do n't have a confirmation email once Superdry has refunded your money superdry return policy uk. New product or spend your money within the least time possible operational every day the packaging and click. Cheltenham, Gloucestershire GL51 9NW allow an exchange for the same product in a different size or colour subject our... Packaging and then click 'Proceed ' presented for a price of 1.95 ( for orders placed from 15/02/2023 )... % this means that: you can change your cookie settings at any.. Find all the hurdles associated with your Superdry refund look at how you use GOV.UK, remember your settings improve!, shop sweatshirts, T-Shirts, jackets, etc. different solutions: Designed using Creattica they the... Relax while we do the work happens if you decided to buy an item online or in-store, damaged must. Policy gives you one month to return whether returns are free for your region, please here... Return the purchase if you return with a gift receipt online or in an official Superdry stores in the of... Your bank ) 30 Mar up to 10 business days from the that! Trainers, jumpers, T-Shirts, jackets, etc. Promotion: in case you bought the product they! With an original invoice of this kind are known as distance selling received your request to their return applies... Website in this browser for the same product in a different size colour!
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