Liechtenstein). You may, if you wish, deny consent to the These Terms and Conditions, together with any and all other documents referred to herein, set out the terms of use under which you may use this website, www.myworkpension.co.uk (Our Site). It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). In some cases, the third parties may require access to some or all of your data. You do not have to allow Us to use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you. your address and postcode, email, telephone and mobile numbers), and This includes: calculating and paying benefits to you due from your pension scheme; providing and managing your access to Our Site; personalising and tailoring your experience on Our Site; supplying pension administration services to you; personalising and tailoring Our services for you; complying with our legal obligations, any relevant industry or professional rules and regulations or any applicable voluntary codes. For more details, please refer to section 5, above, and to section 15.5 below. You are therefore advised to check this page from time to time. Thames Water plans to pump 1.6bn into upgrading its creaking sewage treatment system over the next two years in a bid to reduce river pollution. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (the TPS), the Corporate Telephone Preference Service (the CTPS), and the Mailing Preference Service (the MPS). 12.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site. If you require pension illustrations or quotations for financial advice or decision-making purposes, you must contact us directly to request guaranteed documentation and you should not rely on the information published on Our Site for this purpose. 15.2 We will never send you marketing emails of any kind. obligations of the third party under the law. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 16 and We will do Our best Please read this Privacy Policy carefully and ensure that you provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party You may restrict your internet browsers use of Cookies. 6.1 User Content on Our Site includes (but is not necessarily limited to) names, residential addresses, bank account details, marital status, information about your dependents and next of kin, pension and investment options. You have the right to ask for a copy of any of your personal data held by Us (where such data is held). In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account). Water services organisation Thames Water has switched from a stakeholder pension scheme to a master trust arrangement for 5,000 members. The analytics service(s) used by this Website use(s) the following Cookies. These Cookies We're excited to be launching a new network for GMB Councillors in London. Thames Water made over a billion pounds in profit last year. policies of any such third parties. Liechtenstein). Depending upon your use of Our Site, We may collect some or all of the following data. 6.2 An Account is required if you wish to submit User Content. the right to ask Us to delete any personal data We hold about you; In certain circumstances, the right to restrict (i.e. You are therefore advised to check this page from time to time. 8.2 You may not link to any page other than the homepage of Our Site, www.myworkpension.co.uk. All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. Intellectual Property Rights and Our Site. 15.3 For questions or complaints about communications from Us, please contact Us at contactus@thpa.co.uk. When you submit personal data via Our Site, you may be given options to restrict Our use of your data. Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House The operation of Our site does not require oversight by any professional or regulatory body. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date. Your privacy is protected by law. Please refer to Clause 4 for more information. Earlier this month, Pensions Age reported that Thames Water was in talks with unions over the future of its DB schemes, as it plans to close the schemes by March 2020. All Cookies used by and on Our Site are used in accordance with current UK and EU Cookie Law. or any other kind of request as indicated by the forms header. You will be responsible for any loss or damage suffered by Us as a result of such breach. out below in section 15.9. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. or all of the following data. Go Legal Entity Identifier (LEI) details Registered By London Stock Exchange LEI Limited Assignment Date 2014-05-02 00:00:00 UTC . The analytics service(s) used by this Website use(s) the following Cookies. Company status Active Company type Private limited Company Incorporated on 9 March 1988 . In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account). use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. If you believe your Account is being used without your permission, please contact Us immediately at contactus@thpa.co.uk. in Our emails and at the point of providing your details and by managing your Account). Changes to these Terms and Conditions. the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, This matches well with the outlook for pension schemes which need to take a long-term investment outlook in order to pay pensions for decades to come. By donating today, you could help us answer more calls to our advice line, campaign harder for older people's rights and fair treatment and provide regular friendship calls to people who are desperately lonely. involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. Registered in England and Wales no. Commissioners Office. We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. 5.6 Subject to sub-Clauses 5.3 and Clause 7 (governing User Content) you may not otherwise reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content or any other material from Our Site unless clearly given express permission to do so. Data supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following 10. Your email address might also be added to this list as a result of In particular, We aim to give you strong controls on Following the move, members will have access to a reduced administration charge and enhanced investment offering, easy access to a full range of flexible retirement options, online tools to help members plan their savings and retirement funds, as well as an integrating support system, helping members to plan their retirement futures. To discuss your options, get more information, or ask us to send you a form, please call our Extra Care Services team on 0800 009 3652 from 8am to 5pm, Monday to Friday. Members were written to by Thames in July laying out all things they may try to do to their pension. supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following 8.1.4 you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it. enabling Us to better understand how people use Our Site. By Rachel So | August 3, 2021. We will comply with Our obligations and safeguard your rights under the GDPR at all times. It does not extend to any websites that are linked to from Our Site (whether We provide those tracing or identity verification service providers. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title The Trade Unions want to be clear with its members on three major factors. The law says we must have one or more of these reasons: A legitimate interest is when we have a business or commercial reason to use your information. will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us. preferences, and generally improving your online experience. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. 7.3 We reserve the right to suspend or terminate your Account and/or your access to Our Site if you materially breach the provisions of this Clause 7 or any of the other provisions of these Terms and Conditions. GMB is a general union - which means that anyone can join us. pension scheme to which you are a member. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. Your consent will not be sought to place these Cookies. or all of the following data. obligations of the third party under the law. 4.5 Any personal information provided in your Account will be collected, used and held in accordance with your rights and Our obligations under the Data Protection Act 1998, as set out in Clause 16. Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Complaint summary. managed. data being published and exchanged with Our Site being encrypted. such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the For more information, see section 15.9. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are Separately, over the year to March 31 2021, one of the schemes reallocated some of its assets from a diversified growth fund to corporate credit. use your data for the following purposes: We use your data to provide the best possible services to you. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of Our Site. 2.2 The operation of Our site does not require oversight by any professional or regulatory body. Thames Water - WaterHelp Who can get help? 11.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including User Content) included on Our Site. The individual pension scheme to which you are a member will have its only Privacy Policy which you should refer to for more information about how your data is These may include payment processing, search engine facilities, address provide any and all information in response to your request free of charge. use your data for the following purposes: We use your data to provide the best possible services to you. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. We recommend that you check this page regularly to keep up-to-date. For further details, please consult the help menu in your internet browser or the documentation that came with your device. from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us. 12.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site. 14.1 All personal information that We may collect (including, but not limited to, your name and contact details) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights and Our obligations under that Act. You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it. your address and postcode, email, telephone and mobile numbers), and 11.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including User Content) included on Our Site. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us. 4.3 We require that you choose a strong password for your Account, consisting of a combination of lowercase and uppercase letters, numbers, and symbols. 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