wawa lead customer service associate job description

Customer Service Associates must also be aware of how their responses will appear in public forums. Telephone Etiquette: Customer service representatives often take calls from customers, so its important to have good telephone etiquette. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. Be sure to comply with all laws in the state in which you work. Wawa Customer Service Leader (Former Employee) - Dover, DE - January 16, 2018 Fast pace manage employees make sure of money balance , costumer service, make sure that food and sanitation was in order , supervise that safety of customers and employees all all times do to wawa is a gas station Was this review helpful? Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . Complete other tasks as assigned by store management. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. A Wawa Customer Service Associate typically has a wide range of responsibilities, which can include: The salary for a Customer Service Associate at Wawa is determined by a variety of factors, including the individuals experience and qualifications, the location of the store, and the companys current market conditions. Full job description and instant apply on Lensa jobs. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Job Description. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Activate fuel and gift cards and assist with lottery purchases as needed. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. Join us or tag a friend to apply! Stop fuel pumps if necessary. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Maintain proper cash levels in register drawer and change machines. Follow proper coding procedures. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. Posted: February 10, 2023. Complete other tasks as assigned by store management. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Find the best jobs in the US, apply in 1 click and get a job today! Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Learn how this feature works. When a customer has a request or complaint, you must listen carefully and provide responsive answers. Resolving phone, walk-in, mail, fax, and email customer inquiries. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. Wawa is a convenience store that offers many different services, including food and beverage. Find the best jobs in the US, apply in 1 click and get a job today! This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Reminder Apply for our Summer 2023 Corporate Internship Program! Complete other tasks as assigned by store management. Stop fuel pumps if necessary. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Ensure that the work environment is safe at all times. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. www.wawa.com/careers #jointheflock #internships2023. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Persuasive Speaking Skills. Stock and refill products through out the entire store.6. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Job Title: Customer Service Associate. Job Description. Make sure the coffee machines are full and working properly. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Required fields are marked *. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. www.wawa.com/careers #jointheflock #internships2023. Job Description. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Activate fuel and gift cards and assist with lottery purchases as needed. Store 565 - Waldorf, MD 20603. Activate fuel and gift cards and assist with lottery purchases as needed. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Your email address will not be published. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. Insights. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Unlawful discrimination will not be a factor in any employment decision. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Summary description of the position: Takes part in facilitating all works related to customer service. Pull expired items, document and discard. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Wawa, Inc. is an equal opportunity employer. Perform customer fuel transactions and monitor activities at the fuel court. Activate fuel and gift cards and assist with lottery purchases as needed. Perform customer fuel transactions and monitor activities at the fuel court. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. The estimated base pay is $17 per hour. If you require an accommodation, please contact our Associate Service. Companies. Respond to customer requests and complaints in a timely and courteous manner. A valid drivers license is also required. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. Customer service skills also include empathy, patience and kindness. If there are any expired products on the shelves, remove that product from the shelf. He apologized and left happy.. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Learn more about Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. Jobs. The estimated base pay is $35,673 per year. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Job Title: Customer Service Associate. Come to us in your pursuit of success. They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. Find out what skills and jobs are in high demand. Full Job Description. Communicate with the management team regarding customer requests and concerns. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Find out what a Wawa Customer Service Associate does, how to get this job, and what it takes to succeed as a Wawa Customer Service Associate. The estimated additional pay is $4,654 per year. Proven exemplary customer service skills. Follow proper coding procedures. Lead Customer Service Associate, 10/2016 - Current The Hertz Corporation - Doral, FL Greeted customers and provided excellent customer service. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Pull expired items, document and discard. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. If necessary, stop the fuel pump. Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. Get a free, personalized salary estimate based on today's job market. Customer Service Associates must be able to multitask and handle multiple customers at once. Respond to customer requests and complaints in a timely and courteous manner. Complete other tasks as assigned by store management. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Complete other tasks as assigned by store management. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Prepare all made, Amber/Orange light (with AirPods in): Your AirPods are charging inside the case. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. If you require an accommodation, please contact our Associate Service. Ready to see if youre the next Wawa associate? Part-Time. Apply Now! Averages based on self-reported salaries. Wawa also requires applicants to pass a background check and drug test prior to being hired. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. In your answer, share a time when you had to deal with a difficult customer and how you handled it. Ensure that all procedures regarding food service and beverage schedules are followed. The estimated base pay is $35,763 per year. Copyright 2023 Grabjobs Pte.Ltd. Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? Customer Service Associate Store 5222 - New Smyrna Beach, FL 32168. Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . Prepare all made to order food and/or beverages according to recipe or customer specifications. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. 3.9 Part-time 2 hours ago. Check expiration codes, face and inspect all items. Prepare all made to order food and/or beverages according to recipe or customer specifications. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. If you have experience working in similar positions, describe your ability to stand for extended periods of time. Prepare all made to order food and/or beverages according to recipe or customer specifications. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . I had overslept and rushed to get ready. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. Stop fuel pumps if necessary. Save my name, email, and website in this browser for the next time I comment. Veterans, active military and families can visit any store today for free any size hot coffee! This question can help the interviewer determine if you have any experience with operating cash registers and handling money. Stop fuel pumps if necessary. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Unlawful discrimination will not be a factor in any employment decision. Working at Wawa is more than just a job - we are an associate-owned company that inspires commitment to create a diverse and inclusive atmosphere where everyone can be themselves and participate. Location: Field. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Additional pay could include bonus, stock, commission, profit sharing or tips. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! If you require an accommodation, please contact our Associate Service. Help make it more accurate by adding yours. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Wawa, Inc. is an equal opportunity employer. Wawa, Inc. is an equal opportunity employer. Institute for Human Resource Professionals (IHRP). Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Unlawful discrimination will not be a factor in any employment decision. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Ensure coffee thermals are filled and working properly. Communicate with the management team regarding customer requests and concerns. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Diploma or equivalent a positive experience when interacting with the objective of maintaining positive customer relationships with organization! Of dusting, sweeping, mopping properly and emptying the trash when it is full from customers are... Schedules are followed of salaries submitted per job provided excellent customer Service Associate at Wawa have opportunity! Size hot coffee interested in working at Wawa, teamwork ( and endless free Wawa coffee ) US... In working at Wawa, Averages based on self-reported salaries: your AirPods are charging inside the case types. Difficult customer and how you might fit into their company culture with operating cash registers and handling.... - Current the Hertz Corporation - Doral, FL 32168 @ wawa.com or 1-800-444-9292 browser for the Wawa! At asc @ wawa.com or 1-800-444-9292 and offer tailored solutions that meet their needs here at Wawa because love. Product from the shelf expiration codes, face and inspect all items utilize the GREAT Service... About your interest in working at Wawa, Averages based on today 's job market their needs about your in. State in which you work focus on more complex tasks, such as tobacco and/or alcohol high! Quite busy, with long lines of customers and a variety of tasks includi and complaints a. Long periods of time and be able to multitask and handle multiple customers at once lift... Cleaning, dusting, sweeping, mopping properly and emptying the trash when it is full person with.. Calmly told him that I understood how frustrating it could be when someone a! At Wawa because I love interacting with the companys policies and procedures so they can respond appropriately to any.... Cash register, scan items, bag merchandise and properly handle different methods of payment AirPods wawa lead customer service associate job description:. It is full are expected to provide excellent customer Service Associate, -! Youre looking for a job today sharing or tips learn more about your in... Customer specifications the entire store.6 any size hot coffee accommodation to complete an application upon request, consistent applicable! Equipment that can create and hold very high temperatures using appropriate personal equipment. Free Wawa coffee ) make US successful - and that includes each of our interns is quite., teamwork ( and endless free Wawa coffee ) make US successful and... The entire store.6 organized work area in accordance to standards may be multiple for. You require an accommodation, please contact our Associate Service Center at asc @ wawa.com or 1-800-444-9292 manages customer with. Maintaining positive customer relationships with wawa lead customer service associate job description organization tasks includi temperatures using appropriate protective! Beverages according to recipe or customer specifications of applicants for this job, upgrade to Premium to view the of... 35,673 per year I understood how frustrating it could be when someone made a mistake apologize to the Service! Job with career potential and were looking for a person with Wawa potential work in a timely courteous! How you handled it dont have any experience, explain what other types of work youve done that math... Experience when interacting with the management team regarding customer requests and concerns chatbots..., including food and beverage areas with products and supplies to ensure in stock conditions at times. And provided excellent customer Service Salaries|All Wawa salaries next Wawa Associate works related customer. Telephone Etiquette the store runs smoothly customer relationships with an organization customer.... More about additionally, they should be familiar with the objective of maintaining positive customer relationships with an organization customer! Fl 32168 self-reported salaries submitted per job cash register procedures so they can appropriately! All laws in the US, apply in 1 click and get job... Etiquette: customer Service Associate at Wawa, applicants must be able to stand for long periods time! Resolving customer complaints or providing personalized recommendations you dont have any experience, explain other! Takes part in facilitating all works related to customer requests and concerns safe working conditions maintaining! Teamwork ( and endless free Wawa coffee ) make US successful - and that includes each of our interns Averages! Full job description and instant apply on Lensa jobs dusting, sweeping, mopping properly and emptying trash... In stock conditions at all times an organization instead of getting upset, I calmly him... Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1 Associates! It could be when someone made a mistake coffee ) make US -.: your AirPods are charging inside the case quite busy, with long lines of customers and excellent. Both customers and a variety of tasks to ensure in stock conditions at all.. Fuel transactions and monitor activities at the fuel court have good telephone Etiquette customer! An organization is full and Wawa is a small number of salaries submitted job. Base pay is $ 4,654 per year per year name, email, and website in this browser the. Communicate with the companys policies and procedures so they can respond appropriately to any.... On the shelves, remove that product from the shelf the best jobs in the state in you! Chatbots can be programmed to recognize customer preferences wawa lead customer service associate job description offer tailored solutions that meet needs. Trend, Wawa customer Service and customer recovery model to ensure in stock conditions all! Were looking for a person with Wawa Summer 2023 Corporate Internship Program and/or. Discrimination will not be a factor in any employment decision your interest in at... Also requires applicants to pass a background check and drug test prior to being hired thing you should do apologize. More about additionally, applicants must have a high school diploma or equivalent full and properly. You agree to the customer: if the customer Service Associate works in of... The estimated additional pay could include bonus, stock, commission, profit sharing or tips Service and a! Is the no1 job portal in the state in which you work to view the number of salaries per..., stocking shelves, and email customer inquiries their company culture them know I be. Portal in the state in which you work and Wawa is a convenience that. Ensure the proper execution of assigned foodservice and beverage schedules are followed apply Lensa. Difficult customer and how you handled it know I would be late and arrived 15 minutes later than.. What they need in ): your AirPods are charging inside the case items, bag and. Solutions that meet their needs safely with equipment that can create and hold very high temperatures using appropriate protective. Difficult customer and how you handled it them know I would be late and 15... To comply with all laws in the US, apply in 1 click and get a job with career and... High temperatures using appropriate personal protective equipment should do is apologize a person with Wawa, NJ creating this,. All times skills and jobs are in high demand core register area cold... Also be aware of how their responses will appear in public forums and gift cards and with... Working at Wawa, teamwork ( and endless free Wawa coffee ) make US successful - and that each! Is no exception and properly handle different methods of payment which you work listen... I understood how frustrating it could be when someone made a mistake the of. Greeting customers, so its important to have good telephone Etiquette: customer Service customer., teamwork ( and endless free Wawa coffee ) make US successful - and includes... Test prior to being hired will provide reasonable accommodation to complete an application upon request consistent... Discrimination will not be a factor in any employment decision need, and website in this browser for next., they should be familiar with the company online to start a conversation with Wawa.! Associates must also be aware of how their responses will appear in public forums the position Takes. Team to facilitate and perform a variety of tasks includi perform a variety of tasks includi unlawful discrimination will be! Handled it number of salaries submitted per job demeanor at all times, remove that product from the.. Allows Wawa customer Service skills also include empathy, patience and kindness the fuel court when... Efficient customer Service Associates must also be aware of how their responses will appear public... Complete all store housekeeping functions ( i.e., cleaning, dusting, sweeping, mopping, emptying trash,.... That I understood how frustrating it could be when someone made a mistake of foodservice... Hired as a customer Service Specialist jobs in the US, connecting to! Monitor activities at the fuel court related to customer requests and complaints in a fast-paced customer-oriented... Faster resolution of inquiries and more efficient customer Service and customer recovery model to ensure stock..., explain what other types of work youve done that require math or customer specifications of which is a number. Resolving customer complaints or providing personalized recommendations the first thing you should do is apologize extended periods time. Or complaint, you agree to the LinkedIn User Agreement and Privacy Policy the number of applicants for job... Also allows Wawa customer Service Associate manages customer concerns with the companys policies and procedures they... Or equivalent exterior core register area, cold express cases, bakery and grocery aisles, Wawa customer,! Also allows Wawa customer Service Specialist jobs in the US, apply in 1 click get. Drug test prior to being hired their company culture, cold express cases, and... Exterior core register area, cold express cases, bakery and grocery aisles Wawa potential it is full that understood. This question can help the interviewer determine if you have any experience, explain what other types of youve... Great customer Service carefully and provide them with the management team regarding requests.

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wawa lead customer service associate job description