Looked everywhere for an answer to this question, but the only thread I found was deactivated and I could not comment. Reviewers on Sitejabber are less fond of Mercari. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Here are pros and cons to consider if you think youd like to buy and sell there: Putting up an item to sell on Mercari is completely free. Think about it: no one will give you free stuff. Giving benefit of doubt and rating her Good with a recommendation that a friendlier tone while communicating might benefit her going forward in the future. But it cant be glossed over that there are some negatives, so lets take a look at what they are: This one comes up a lot, not only for Mercari but for other marketplaces too. In case the seller opens a dispute, Mercari reviews the request after talking to both the buyer and the seller. Going rogue might end badly for you you might lose your stuff and your money. Some people just tend to take advantage of the unsuspecting. My questions: Curious what other more experienced sellers would do in this situation. No follow afterwards, so going to assume its not a 5 star rating. This cookie is set by GDPR Cookie Consent plugin. You can use Mercari in a couple of different ways: 1. So, in this article, well introduce you to Mercari and discuss how Mercari works both for buyers and sellers. I used to work retail when I was much younger, so I get that dealing with people can be trickybut there is an extra layer of difficulty in communicating via messenger that I had not anticipated when I decided to list some miscellaneous items for sale. Check out our section below on how to spot a scam to avoid dodgy sellers. Until then, the money is in escrow. So if you want to get rid of some clothes or shoes, then theres no reason why you shouldnt try out Mercari. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller, A reader who forwarded to EcommerceBytes the email notification that Mercari sent to users on Tuesday night said, "Can you address the shipping rates going up and how it's going to affect small sellers? If the return is in progress, tap Cancel this return from the Order Status page. Most complaints are regarding the platforms unreliable dispute resolution program, but to be fair, this is an industry-wide challenge. The feature helps you sell unwanted items faster by using an algorithm to make your prices more competitive. My hats off to you pro sellers. Yes, it is worth it to sell your stuff on the app. Of course, you can still sell on eBay if you have listings on Mercari and vice versa. Get Sh*t Done: 10 Best Productivity Hacks, How To Make 100 Dollars A Day: 15+ Best Ideas, YouTube Equipment For Beginners: Start Your YouTube Journey. The parcel should arrive within seven days. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Why did we need 4 Amazon Echos? Its a common theme in thread that buyers often rate poorly due to shipping even when it has nothing to do with seller. Besides this, if you offer free shipping to buyers, the shipping fee will be deducted from your account. Verification can help ensure real people write reviews about real companies. There isnt such a thing as a fraud-free marketplace. If the buyer is not in good standing with Mercari, a return request may be denied. Buy Items This is also a great option if you dont want to list your own items. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Since I did not have a picture of the shipping label, my claim was denied. Alternatively, you can make an offer and try to negotiate a better deal. Then youll write a short description of it before setting its selling price. Once a rating is submitted, the seller gets paid and you can no longer return the item. Your going to see a big resurgence of "barter". The package was supposedly 8 pounds but it got delivered inside the mailbox. If not, you need to request a return quickly. Courtney Luke is a mother of three, wife, financial coach, and married to a full-time police lieutenant. So now Im stuck with this broken item I purchased, and wasted money on something Im not happy with. You can't make any purchase of the same item you are searching for because you don't know if your offer may be accepted in that 24 hours. The buyer has up to 3 days after receiving their item. If they do not rate by then Mercari gives you an automated rating and then you will recieve Too few? The fee for local delivery is $10.99 for all categories (except furniture) to be paid by the buyer. Its sad that some people will try to take advantage of others and its our obligation as buyers to weed these shady people out. When I contacted to return Mercari said that I should have asked more questions, and they refused to accept the return. Mercaris shipping process is straightforward and reliable. Once your item is delivered to the seller, they have 24 hours to review the return before we refund you. A brand and condition should also be entered. My first purchase was a cancellation due to no connection with seller nor did he ship it. Were going to tell you everything you need to know. So if your item is not new, make sure you accurately describe it, or the buyer will not accept the product, and you will be stuck trying to sell it again. If youre wondering whether Mercari is legit or not, youve come to the right post. Mercari is an online marketplace that allows you to buy and sell items. Was this article helpful? For Instant Pay transfers, Mercari charges a $2.00 fee. 5. My wife has been successful several times by offering less than the asking price and the seller accepting. The final step involves rating the seller and the item. While the overwhelming majority of online sellers are decent, hard-working, and honest people, you do get the odd bad apple. You may either be penalized or have your account suspended. I'll send you 100 Money-Making Ideas for FREE! To conclude, Mercari is legit, and its perfectly safe to use if you have your wits about you. If you want to avoid the fee for direct deposit, dont request payment until you have more than $10 in your Mercari account. Sometimes, a seller might try to contact you on another platform like, lets say, WhatsApp or Facebook Messenger. Mercari customer service also takes fraud seriously. This means youll want to sort out where youll have the item shipped from. To correctly calculate shipping, you must enter your Zip Code. Buyers get a 10-day return policy, provided that they report the problem to Mercaris customer service within the first three days after receiving the item. You can sell your used electronics, used clothing, and many other used items via the app. This will help us make sure that your refund and the return are processed correctly. For all these reasons and more, buyer reviews are generally positive. They charge a flat rate of 10% per item sold, and the apps popularity continues to grow regularly. Terrible customer service, Purchased a German ashtray and it arrived shattered. Please be sure to keep all of your returns through Mercari. In this Mercari review, youll find everything you need to know about being a seller on Mercari. Selling on Mercari is straightforward. , Information provided by various external sources. If the purchase is approved, the seller will ship the order within three days. He started Mercari in February of 2013, and by July of 2013, the platform was launched and available in the app store for both Android and iOS devices. The IRS $600.00 threshold went into effect for 2023 ONLY if you sell $600.00 or more. This cookie is set by GDPR Cookie Consent plugin. It would help if you used strong passwords not only on Mercari but everywhere else. These cookies will be stored in your browser only with your consent. Why should you be concerned if there are too many good reviews on an item? Simply go to the Sell tab at the top of the page and start listing all the things you have for sale. Sounds like If the buyer doesnt rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. Make sure to pack the item well so that its returned in the same condition you received it. There were rulers placed next to the item in the photos and the description stated measurements. '&charset='+document.characterSet : '')); The 3 day policy to rate a seller is B.S. Just make sure you keep the percentage they take in mind when the time comes to set your prices. It does not store any personal data. You can just not rate the item and the item will just be hanging; if you dont mind having it keep reminding you to rate, then I wouldnt worry about it. Calculate your own profit and margin using our Mercari fee calculator. Mercari is an ecommerce platform where you can sell clothes, electronics, toys, jewelry, and more. We live in a doorman building with very reliable doormen who say nothing was delivered. The truth is that just about anything can be sold and does sell well. For example, you can only sell second-hand goods on certain marketplaces and cant, for example, set up a dropshipping business. Mercari offers you a way to make money fast. So there is that small layer of protection when it comes to the release of payment. However, if the product is as described, then the buyers payment is released. Your email address will not be published. Find them on Facebook, Twitter, Instagram, and LinkedIn. I can tell you right off the bat that Mercari is a legitimate and reliable e-commerce platform. If you state that youre selling a prohibited item even if its not, Mercari will automatically remove the listing and terminate your account. Well guide you through the process so your request can be reviewed as quickly as possible. Each of these categories periodically filters in new popular items to browse through. She replies "Oh Well" and that ended the conversation. What 3 things do you do when you recognize an emergency situation? My opinion is very, very low of people that don't rate quickly. They are selfish and rude. When I buy something, the first thing I do is open it, c We only auto-rate if we can confirm the delivery with a Digital items such as software and Ebooks. Then check out our in-depth 9 step-guide:How to sell On Mercari: The 9-Step Guide. WebIts not a big deal - even if buyer rates poorly. As a buyer, you can also negotiate prices and make lower offers. WebIf you dont rate, or we dont hear from you, within 24 hours of receiving a Rating request, well rate the seller on your behalf. We also ensure all reviews are published without moderation. I would rather have had the merchandise and not have had this experience but at least I am even so I am raising the rating. As I mentioned before, when you deal outside of the app, youre no longer covered by their protection and guidelines. I have just under 30 reviews as a seller and about 60 as a buyer) all 5 star reviews except for two which are both 4 star. Mercari includes the 10% selling fee into the purchase price, so you know how much you will be left with. 2023 Trustpilot, Inc. All rights reserved. Whether its extra cash youre after, or you want to earn a fair amount, the app gives you both opportunities. These cookies ensure basic functionalities and security features of the website, anonymously. WebIf you dont rate a buyer on Mercari, you wont get the full benefits of being a seller on the platform. I know I previously explained the buying process, but I want to simplify it in three main steps. document.write (document.charset ? This allows the buyers to reject the item, and the seller will not be paid. if (!document.MAX_used) document.MAX_used = ','; Listings are also very easy to make and can be done in a few minutes. Lets say you find something you desperately want on Mercari. I SPENT 500 ON A PAIR OF FAKE SHOES!!! Whether you want to buy some low-priced stuff or raise cash by selling unneeded items, learning about any online marketplace for used stuff can be exciting. So if your item is not new, make sure you accurately describe it, or the buyer will not accept the product, and you will be stuck trying to sell it again. Readers like you help support MUO. Definitely suspicious since one is mostly a buyer profile, the other is strictly a seller profile, no buys. I will never use Mercari again. If the item is broken, defective, or is not as described, you must not As for things buyers can and cant return, Mercaris customer service typically doesnt accept returns on items that dont fit. Most buying and selling platforms dont allow you to sell items that fall within those categories. Putting todays date because it only allows 1 date and I have several. Although well discuss in detail how shipping works on Mercari below, the orders are shipped within three days and take three to four days more to arrive. Mercari caters to everyone, whereas PoshMark is catered to women for the most part. Failing to do so will stop making Mercari accountable for the shipment, or it could be canceled. MERCARI DID NOTHING! False claims still happen because some sellers cant be bothered to complete their product descriptions. If you do your due diligence and use common sense, youll find that Mercari is a safe environment for selling and buying. The trouble with Mercari is sometimes youll get an item that is not as advertised. I actually had something similar happen except I was the buyer. Provide details as to why you are requesting a return and attach some photos as proof. If the item isnt in the same condition as it was described in the listing, you can request a return during those 3 days. If the return hasnt received a tracking scan within 7 days of approval, the return will be cancelled and well pay the seller. Listings are available for everyone, and theyre labeled with the sellers name. It will spare you a headache and save you some time. Thanks to this, you can explore and buy items near you. These cookies track visitors across websites and collect information to provide customized ads. A frequently cited problem with Mercari is its lack of customer service. The next step is to place your item into a specific category to make it easier for people to find your item while browsing. Well, it turns out that when you like an item, the seller is notified of your interest. Every eCommerce platform has its fair share of scams, and Mercari is no exception. Other sites have a much better return policy. Sure, a $100 laptop seems like a good deal, but youll most likely get something broken, fake, or nothing at all. They can also hide purchases from nosey spouses or partners! Using more than one platform will undoubtedly help you sell more. Sometimes, sellers will even upload photos they pulled from the web. In the eCommerce space, there are scams everywhere. Here are 8 tips for writing great reviews. One profile has her photo alone, the other is her with her someone youngermaybe her daughter? I even asked the neighbors If they seen it so I didnt get it until the 3rd day! If you find a listing for the latest iPhone, and its selling for only $50, then you should be skeptical. Its not a big deal - even if buyer rates poorly. YouTube Monetization: How Many Views Do You Really Need? As previously mentioned, Mercari provides electronic shipping labels. Or too many? document.write ("
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