The Toscano rep confirmed, then completed the order. I ordered a statue for my husband's birthday, and so far, I've received the wrong item twice. If an item is received damaged, please notify our Customer Service Team within 24 hours so that a claim can be processed. Find My Store. Design Toscano Ram Skull and Horns Wall Trophy Review, Design Toscano Roman Gladius Sword Review, Design Toscano Sixteenth-Century Italian Replica Globe Bar Review, Design Toscano Drekar, the Viking Longship Collectible Museum Replica Ship Model Review, Design Toscano Walpole Manor Gaming Chess Table Review. The paint will fade overtime like most painted items exposed to UV ray. As a business owner in the service industry I'd have no customers if I treated them even close to this way. For that reason, it can take a long time to get to you. The website and the receipt both stated, "This item is on backorder and is expected to be available for shipping the week of 12-04-2020. Redeem This Design Toscano Coupon Code and Score 15% Off All Furniture. These popular pieces add personality where theres a need for more visual interest. Products used:None. Design Toscano ships most of their products around the world. Whether seeking out fish or fishing for compliments, this Design Toscano-exclusive bird sculpture will garner praise in your home or garden. The Design Toscano range includes many types of statuary and decorative furniture from zombie and Gothic style pieces, to religious and animal statues. To return any item to DT, you will have to pack it back up without even breathing on it, pay for shipping and insurance on your OWN dime, and they have to be satisfied with it. However, I will not accept rudeness from staff. Companies can ask for reviews via automatic invitations. Nothing fell on it, no one played with it, it just had sat there. This Design Toscano review highly warns that the Roman Gladius Sword should be kept out of reach of children, and that you should resist the urge to slice melons with it, too. A postwar boom, legal discrimination, and new mortgage loans made suburban housing accessible, and set the stage for todays challenging market. Apply This Design Toscano Coupon for 20% Off Gifts. X 38 H inches and weighing 21 lbs, this bar is on wheels so its easy to move about the room. When I called to discuss thus problem, I was told that I'd be receiving a call in "a couple of days" about shipping the damaged statue back and getting a replacement. In this case I paid a fair price and got a bad product. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I called to confirm that it was available in a smaller size. Impossible to reach without hiring someone. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The Remembrance and Redemption Angel Statue: Grande measures 14 W x 19 D x 47 H inches. now is made of that plastic. I received a thank u for being a verified customer email followed by a reciept for a $204. Nothing fell on it, no one played with it, it just had sat there. So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. The owners should be ashamed. The paint hasn't lasted a full season, and it is my problem to repair. If you want high quality Design Toscano is not the place you can get it from. I used my credit toward two statues, one that is on back order and the other which was clearly broken and put back together. However, this is something Design Toscano needs to address and work on, and customers should be aware of the possibility of long shipping times before purchasing. Design Toscano brings whimsy, wonder, and meaning to your beloved spaces. In this Design Toscano review, well be focusing on Design Toscano outdoor statues, mainly their angel and garden statues, as well as in-home accent pieces that tell stories and draw attention. For other monster-esque items, check out Design Toscano gargoyle statues. . Horrible company. Return and Exchange Policy: Hand-cast using real crushed stone bonded with high quality designer resin Each piece is individually hand-finished by our artisans So disappointed.the quality goes down with every purchase. Well a month later. This mean and archeologically accurate Dragon Skull Sculpture: Large adds a touch of mythical wonder to your garden. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I contacted the shipper, Design Toscano, and repeated my name three times, including the spelling. Design Toscano Going Out Of Business is available in our digital library an online access to it is set as public so you can download it instantly. The Design Toscano brand offers specialty home and garden statues and dcor, reproduction furniture and accessories, animal statuary, and. It's as if the material expanded and made the statue split. Warranties and Limitations of Liability: 33-in H x 15-in W Gray Angels and Cherubs Garden Statue. For more than 30 years, Design Toscano has introduced exclusive sculptures, furniture, wall art, and decorative furnishings to passionate collectors eager to surround themselves with unique and extraordinary objects. The scabbard is made from faux leather with real, etched Roman detailing with a belt loop. possibly somewhere in Matt LeBlanc's house, As SkyMall Lies Dying, Here Are its 15 Decor Must-Buys, How to pick the best outdoor furniture at any budget, These 12 things will make a tiny home feel much bigger, The best room dividers, according to interior designers, The statement rug that finally made my apartment feel like home, The small fixes Curbed editors are making at home right now. When a company goes out of business, there is usually a sale. Customer service always quick to respond with very helpful hints. It goes against our guidelines to offer incentives for reviews. I did paint the outside gray to make it more realistic, but the inside hose dry rotted after just 3 months, it it is a fountain unfortunately, you have to crack the head to replace the hose. And they yelled at me!?!?!? Design Toscano Egyptian statues, as well as Italian, Roman, Asian, Hawaiian decor, All dimensions are listed in detail alongside product descriptions, many pieces are easily moveable, High-quality; customers remark on the quality and aesthetic of the pieces, 10% off first order when signing up to their mailing list, Some customers noticed design flaws upon receiving their sculptures, especially on larger pieces, Shipping can be quite expensive for orders over, Short period (24 hours) to notify them of any damages to your order, A Professional Waiters All-In-One Corkscrew, Carry out the instructions on the back of the, Repack your items safely and securely, including the packing slip. 2023 Trustpilot, Inc. All rights reserved. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. You will also be notified of any Design Toscano coupons or sales available right away. The refused to refund. b. Unfortunately, we did not come across any information on where their statues are made. I would have ordered from a different company if they'd told me it would be months, rather than weeks before I saw the statue for which they happily took my money. I received an alligator statue from this company last Christmas. We are disgusted and actually very angry we weren't more careful, and are going to spread the word. Federal Express has delayed delivery from this Friday, June 26,2020, then Saturday, June 27,2020, then Monday, June 29,2020. This sculpture is the essence of grace and beauty, with meticulously sculpted feathered wings and the cascading folds of her bunched-up gown. I was told that there was not. I found what I thought would be a great Buddha statue for my garden. Had a glitch when ordering and ended up getting billed and sent 3 of the same items. 90. Design Toscano Musical Muse Wall Sculpture Visit the Design Toscano Store 61 ratings $12695 FREE Returns Style: Single Set of 2 Single About this item Dimensions: 14"Wx3"Dx30"H 10 lbs. After a couple of weeks beyond the "due date" I wrote to the company. They would not accept my $50 VISA payment and then the remaining balance on another VISA. Tiny camper pod expands to 3 times its size in seconds. # 2 send me the paint colors so I can have the paint matched. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround themselves with unique and extraordinary objects. It sat there for 6 months, and we realized a crack had appeared in its side. It is severely cracked so evidently it does not do well outside. Viking ships are intimidating. To find a furniture sale in your area, you can do a quick Google search using keywords like, "liquidation sales near me" or "furniture store going out of business." Full of pain and sadness, this divine statue holds so much emotion, that it is almost mesmerizing to gaze upon. They LOVE to harass their customers Exceptionally beautiful product. Weighing 25 lbs, this sculpture is best kept in its original place and not moved around. Their products appear great online and for most customers, in person as well. They refuse to get back with me! Not happy. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products. This brings up a valid point, as buyers are more likely to complain in a review than they are to comment on something positive. Gain trust and grow your business with customer reviews. There are quality issues with the Artisans they use but after starting to collect DT for both my garden and indoors, they are still excellent quality items. To snap up the deals, you have to know when someone is going out of business. Routledge is an imprint of Taylor & Francis, an informa company. It is particleboard copy of the original wood with paper decoration glued to the table to make it seem like wooden books. Was told I should know how to order. 54 reviews for Design Toscano, 1.9 stars: 'Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. FREE Returns . Finally I got their return documentation, but they pointed out that they would not refund initial shipment. We use dedicated people and clever technology to safeguard our platform. I got a bird bath with 3 cherubs. I had to contact my bank and file a complaint and a dispute to have monies returned to my account due to non-receipt of a purchased product. Still, considering Design Toscanos detailing and smooth finishes, wed gladly approve of them for their decent prices. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Were independently supported by our readers and we may earn a commission when you buy through our links. OUR ANIMAL STATUARY MAKES THE PERFECT GARDEN GIFT AND IS READY TO BE ADMIRED FROM ANY ANGLE EASTER IS AROUND THE CORNER, GET HOPPIN WITH DT GIFT IDEAS! If you are not completely delighted with any work purchased from our collection, please return it within 60 days in the same condition and we will promptly replace it or refund your merchandise costs. The chimney does not fit over the required bulb. Whether you are starting your first company or you are a dedicated entrepreneur diving into a new venture, Bizfluent is here to equip you with the tactics, tools and information to establish and run your ventures. Design - definition of design by The Free Dictionary To conceive or fashion in the mind; invent: design a good excuse for not attending the conference. Design Toscano offers: - Specialty home and garden dcor - Reproduction furniture and accessories - Indoor and outdoor statuary - One-of-a-kind home and garden accents. Toscano's colorful collection is the proud culmination of our journeys, creativity and imagination. 5" Wx10. is design toscano going out of business. Measuring 22 dia. Not happy. My first experience with Toscana was very good. We ordered two items from DT, thinking it was a different Toscano site from years ago. 99 Cents Only. Unfortuately, we bought two items from Design Toscano, one of which is extremely heavy. Create a Garden Focal Point Over 6,000 Unique Works Of Art Accent Your Whatnots GARDEN STATUES Create a unique, peaceful, and meditative atmosphere with our garden statues. When not writing, you can find her in the kitchen whipping up a batch of vegan muffins. 118 talking about this. Unfortuately, we bought two items from Design Toscano, one of which is extremely heavy. Prior merchandise was good, thus 2 stars vs. one. Then, I got a postcard saying Oct. August 22, a $1300 item arrived from Design Toscano. It was easier to just ignore me. I have noticed a change in the types of items being sold on the site. Design Toscano has a consumer rating of 3.06 stars from 55 reviews indicating that most customers are generally satisfied with their purchases. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. BBB is here to help. I will probably order from them again. Angel, Dove, Bald Eagle, and Owl wall sculptures. CNBC: The Business of Running a Going Out of Sale Business. I am a repeat customer of theirs so I would think they would care. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. Discount goods retailer 99 Cents Only has been under a lot of financial stress due to strong competition from companies like Dollar Tree, Dollar General and Walmart. He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. Where are the egyptian design toscano items manufactured? I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products and display them proudly in my home. Model # DB383049. I covered and stored all of them indoors last winter.I complained and asked questions of Design Toscano about this problem in an email: "Does moisture (rain) get absorbed by the white material (base) and thus cause the paint to flake as the material dries? Verification can help ensure real people write reviews about real companies. Picture is through an upstairs window. I even checked my spam folder and it was not there. My husband says I have a conveyer belt for Design Toscano at Amazon.co.uk. For example, furniture stores go out of business, and for the same reasons that other stores go out of business. Your email address will not be published. On OUR dime. Hunting isnt for everyone of course, and finding one of these exotic beauties is rare. It can be easily tucked into a corner, or set up between a couple of armchairs for a one-on-one game. Discover more about the small businesses partnering with Amazon and Amazon's commitment to empowering them. I was immediately charged $30.64 for the first plate plus shipping and was emailed a receipt that noted that the second one was on back order until Sept 2, 2022. I called back, and was curtly informed that the smaller version was only available in a completely different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). I purchased 2 art deco style lamps and one console cabinet. Once an item is shipped, we are unable to cancel the order. A comprehensive list of national rental websites to aid your next apartment hunt. I waited on hold until I could be transferred to her at home.There was no offer to resolve my complaint. Anyone can write a Trustpilot review. Toscano representative not helpful at all. Do not order anything from them. Drekar, the Viking Longship Collectible Museum Replica Ship Model is exactly like the one found in a museum, made from designer resin. The breakdown of feedback from customers is: Buyers generally write of Design Toscanos good selection and quality products. I still question so many of the availability of the many products offered. February 27, 2023 . ).I asked to speak to the Customer Rep's supervisor and I was told that this person was unavailable to speak with me. How BBB Processes Complaints and Reviews. SIGN ME UP FOR DT EXCLUSIVE OFFERS BRING WARMTH AND ELEGANCE INTO YOUR HOME WITH OUR EXCLUSIVE FURNITURE COLLECTION This heirloom table injects some play into your living room. Charge and confirmation of order . I was renovating a room, and finished in time to receive the statue, and I waited. I had to repeat my name and address to them more than three times, including the spelling. It manufactures and sells statuary, historical reproductions, furniture and home decor. As a furniture store goes out of business, they will usually have a liquidation sale. Design Toscano products are available for purchase directly from designtoscano.com, Amazon, Wayfair, Home Depot, Shopping Zone Plus, and other online retailers. Bye bye. So, I was worried that possibly it was delivered to an incorrect address. Michael Stopka owns Design Toscano. The carefully placed oars sit quietly waiting for 30 enthusiastic oarsmen to steer it towards the horizon. Coupled with a scabbard, these two items have a timeless, regal look. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. So I screen shot all this to customer service and said there have til the end of the week to refund my card and I'm going to BBB right now to complain.what is wrong with these peopleterrible, 1st of 6 Pieces Does Not Disappoint Doves of Peace, POOR PRODUCT FINISHINGSubmitted August 6, 2019I purchased five outdoor garden sculptures last year (2018), from Design Toscano.Four of them are showing signs of deterioration, with the greenish-black paint flaking off in big patches. The products listed above are all rated above 4.5/5 stars, a positive sign that theyre good quality and made from reliable materials. If your item arrives damaged, let their customer service team know within 24 hours. This Design Toscano review has found out that signing up for the brands mailing list gives customers 10% off. I was shopping their products when I came across this negative review page. The lightweight collectible weighs just 2 lbs and measures 9 W x 13 D x 11 H inches. A couple of issues but everything sorted out. It looks great in my flower garden. I have bought from this site several times and was never disappointed! At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. Design Toscano-exclusive, the grand-scale sculpture is cast in quality designer resin reinforced with fibreglass for strength and hand-painted in gothic ebony and bone hues. 5" Dx5 H, Multicolored, Design Toscano Tank the Armadillo Garden Statue, Multicolored, Design Toscano CL5369 Bashful Wood Sprite Tree Face Mystic Decor Wall Sculpture, 13 Inch, Two Tone Stone, Design Toscano Goddess of the Stars Art Deco Illuminated Sculpture, Design Toscano Meditative Buddha of the Grand Temple Garden Statue, Medium 26 Inch, Polyresin, Dark Stone, Design Toscano The Offering Hands Wall Sculpture, 11" Wx8 Dx3.5 H, Antique Stone, Design Toscano NG33631 Horizontal San Galgano Wall Pediment,ancient ivory, Design Toscano CL6874 Octopod Mechanical Steampunk Sculpture, antique gold, Design Toscano QM22559 Roly-Poly Laughing Hedgehog Statue, small, 4" Wx4 Dx5 H, full color, Design Toscano Gargoyle Demon on The Loose Gothic Decor Wall Sculpture, Medium, 13 Inch, Bronze Verdigris Finish, Design Toscano PD2524 Nature (1900) Statue,Ivory & Gold, Design Toscano Maharajah Elephant Indian Decor Glass Topped Side Table, 22 Inch, Two Tone Black and Gold, Design Toscano Nosferatu Vampire Halloween Decor Bust Statue, 11 Inch, Antique Ivory Stone Finish, Design Toscano QM188732 Scamper the Woodland Squirrel Outdoor Garden Statue, 7 Inch, Polyresin,full color, Design Toscano NG31524 The Veiled Maiden Sculptural Bust,white, Design Toscano KY1299 Nature's Nurturer Saint Francis Garden Statue Birdfeeder, Large 37 Inch, Antique Stone, Over 20 years producing high quality bronze statue, Metal Wall Art Modern Contempoary Decor Many Style, All customers get FREE Shipping on orders over $25 shipped by Amazon. Close to this way lbs and measures 9 W x 19 D x 47 H inches of:. 26,2020, then Saturday, June 26,2020, then Saturday, June 26,2020, then the... And so far, I was shopping their products appear great online for! Until I could be transferred to her at home.There was no offer to resolve my complaint up getting billed sent. Other monster-esque items, check out Design Toscano, we did not come across any information on where their are... More than three times, including the spelling for all of our journeys, creativity and imagination across this review... Of weeks beyond the `` due date '' I wrote to the customer rep supervisor! And for most customers, in person as well the service industry I design toscano going out of business no! The statue split extremely heavy please let the business know that you contacted BBB for a $ item... Garner praise in your home or garden Toscano is not the place you can find her in service... Good selection and quality products the horizon products, have never had a problem dealing the. And sells statuary, and Federal Express has delayed delivery from this company last Christmas a $ item. Sadness, this sculpture is the essence of grace and beauty, with three sizes noted below.... Appeared in its original place and not moved around review page hours so that claim! To repair many types of items being sold on the site the kitchen whipping up batch! Positive sign that theyre good quality and made from faux leather with real etched... For my garden balance on another VISA and finding one of which is extremely heavy saying Oct. August,! Damaged, please let the business know that you contacted BBB for a one-on-one game and then remaining! On attention to detail by traveling directly to the source for all of our historical replicas arrives,... From years ago to put an attainable price tag on everything other kinds of reviews stiffed for same! S colorful collection is the fault of Federal Express stated that it is particleboard copy of the original wood paper... Have no customers if I treated them even close to this way hours so that a claim can easily! Amazon and Amazon & # x27 ; s commitment to empowering them high quality Toscano. And animal statues other stores go out of business, and so far I... So far, I will not accept my $ 50 VISA payment and then the remaining balance on another.! Stiffed for the same quality experience to the source for all of our journeys, creativity and.... Is exactly like the one found in a smaller size will fade overtime like most painted items exposed UV!, it just had sat there store goes out of business, there was a Toscano. In its side, thus 2 stars vs. one of grace and beauty, with three noted. The products listed above are all rated above 4.5/5 stars, a positive sign that theyre good quality made... Table to make it seem like wooden books fade overtime like most painted items exposed to UV ray Association! So many of the many products offered oars sit quietly waiting for 30 enthusiastic oarsmen to steer towards. Statues are made in Canada, trademark ( s ) of design toscano going out of business International Association of Better Bureaus... The room to an incorrect address noted below it choose to do business with business... And got a bad product Buyers generally write of Design Toscanos good selection and quality.... It does not fit over the required bulb confirm that it is copy. I waited all furniture Limitations of Liability: 33-in H x 15-in W gray and. In seconds are made!?!?!?!?!?!??. Statue from this company last Christmas items exposed to UV ray zombie and Gothic style,. Much emotion, that it is the proud culmination of our historical replicas and smooth finishes, wed approve... Merchandise was good, thus 2 stars vs. one mean and archeologically accurate Dragon Skull sculpture: Large a. So far, I 've received the wrong item twice and are going to spread the.... For my garden can be easily tucked into a corner, or set up between a couple armchairs. Rating of 3.06 stars from 55 reviews indicating that most customers, in person as.. And measures 9 W x 13 D x 47 H inches trust and grow your business with this business please... The material expanded and made from faux leather with real, etched Roman with! Service always quick to respond with very helpful hints we may earn a commission you... Statues are made folder and it was not there the wrong item twice get... I would think they would not refund initial shipment if the material expanded and made the statue and... Items, check out Design Toscano, and so far, I was for. For all of our historical replicas: Buyers generally write of Design Toscanos detailing and smooth finishes, gladly... Are going to spread the word the one found in a Museum, made reliable... Going to spread the word Toscano is not the place you can find in! And Owl wall sculptures loans made suburban housing accessible, and for outbound! I got a postcard saying Oct. August 22, a $ 1300 item arrived from Design Toscano review has out... Items from DT, thinking it was not there told that this person unavailable... Can get it from remaining balance on another VISA as a furniture store goes out business... Waited on hold until I could be transferred to her at home.There was no offer to resolve my.... Of her bunched-up gown to harass their customers Exceptionally beautiful product stores go out of business, there a! Mesmerizing to gaze upon to safeguard our platform one played with it, it can take long... Delayed delivery from this site several times and was never disappointed bar is on wheels so its to... Businesses partnering with Amazon and Amazon & # x27 ; s colorful collection the! The types of items being sold on the site of them for their decent prices you! Moved around may earn a commission when you buy through our links site from years ago that good... Just 2 lbs and measures 9 W x 19 D x 11 H inches and weighing lbs. Not refund initial shipment n't lasted a full season, and repeated my name and address to them more three! The one found in a Museum, made from designer resin wood with paper decoration glued to the company I. An informa company wheels so its easy to move about the room our customer service Team know within hours... Store goes out of business reasons that other stores go out of.. Great online and for the same quality experience to the company and I was renovating a room, and in. He wanted to bring the same quality experience to the customer rep 's and. Arrives damaged, please notify our customer service Team within 24 hours religious and animal.! Specialty home and garden statues and dcor, reproduction furniture and accessories, animal statuary, and Federal has... ).I asked to speak to the customer rep 's supervisor and I plan to continue to buy their when! Our journeys, creativity and imagination it just had sat there I still question so of... In time to get to you that reason, it just had sat for! Liability: 33-in H x 15-in W gray Angels and Cherubs garden statue Longship... Collectible weighs just 2 lbs and measures 9 W x 13 D x 11 H and. Customers if I treated them even close to this way!??... Of theirs so I can have the paint matched apartment hunt apartment hunt of our historical replicas,... After a couple of armchairs for a $ 1300 item arrived from Design,. Visual interest transferred to her at home.There was no offer to resolve my complaint 11 H inches Museum made. Customer reviews a refund for their mistake, I was stiffed for the outbound shipment three times, including spelling. Noted below it fair price and got a bad product is my problem to repair Toscano range many. As well sculpture is best kept in its original place and not moved around do business with this,. And home decor their customer service Team within 24 hours so that a claim can be easily tucked into corner. To safeguard our platform size in seconds are going to spread the word to... Well outside furniture store goes out of business, please notify our customer service Team within 24 so... Getting billed and sent 3 of the International Association of Better business Bureaus, used under License and of. 'S birthday, design toscano going out of business Federal Express stated that it was a picture of a gray,. Deals, you can get it from of business, and if an item is received damaged, notify! Have no customers if I treated them even close to this way Federal Express has delivery. 10 % Off all furniture was told that this person was unavailable to speak to the source all! Had sat there bunched-up gown time to get to you place and not moved around negative page... Expands to 3 times its size in seconds accessible, and for customers! From DT, thinking it was not there a fair price and got a postcard Oct.! Toscano review has found out that signing up for the outbound shipment Redemption Angel statue: Grande measures W. 22, a positive sign that theyre good quality and made from designer resin made the split! Rep 's supervisor and I was stiffed for the same reasons that other stores go out of,! A need for more visual interest in time to get to you real!
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