WE WILL INSPECT EACH BATTERY TECHNICALLY. Electric Bike or Electric Scooter, Which is Right For You? We will automatically ship any terminal pick up shipment to the terminal that is less than 30 miles distance from the customer. Wildsyde LLC does not guarantee the range of a single battery chargeall expected ranges on our eCruisers are estimates dependent on factors such as, but not limited to speed, terrain, age of the battery, outside temperature, payload, and level of assist. If youve done all of this and you still have not received your refund yet, please contact us atinfo@eunorau-ebike.com. Estimated Range. It is the customers responsibility to know the legality of the products ordered in their country. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. In the event shipping damage occurs, it must be reported and addressed in a timely manner. We cannot accept C.O.D. This includes delivery to the customers residence outside/curbside to ground level. Some part orders and freight shipments are subject to ship the following business day if the order is placedafter 11 am. When you receive your shipment, ask the carrier the following questions: If your delivery doesn't check out, do the following: Prior to completing your order, please ensure your shipping information is correct! Here at Olympic Breeze, we pride ourselves on having the most competitive prices online. We will either provide you a return shipping label or you will have to arrange the shipping yourself. All units shipped by ground (all units listed above except the XB-504 and Cabo Cruiser) to Canada will incur a flat rate of $400 per unit additional shipping charge. Your warranty begins the day the bicycle is delivered to you or purchased from a storefront. Please do note the limit of racks is 25KGsPLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. The warranty does not apply if any part of the product is damaged as a result of negligence, an accident, or inadequate maintenance. Once a return is approved by QuietKat, Inc., you may receive an exchange, company credit or a refund. Electronic Parts are non-returnable. Brand new: Lowest price. - Two photos displaying all 6 sides of the package (1 photo should display the top and 2 sides, the 2nd photo should display the bottom and the opposite sides). Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, we will replace those damaged parts free of charge under warranty as long as the damage is reported immediately after delivery and the necessary photos are provided (see below). Main parts have a warranty of one year. Sell On BatteryBhai. Please be prepared to supply the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. Original Batteries are warranted to be free from defects in material or workmanship for a period of18 months from the date of purchase as follows: full replacement during the first 12 months, while replacements needed during months 13-24 are prorated as perthis schedule. Overloading beyond recommended capacity . Mid Drive vs. Hub Motors - which is better? If only partially damaged or short, accept it and note exceptions on the delivery receipt. This ensures that we can get you your item in the shortest amount of time possible. Front Wheel Containing Lithium Battery - JupiterBike Dlx Front Wheel Containing Battery (0 reviews) Discontinued Description Replacement front wheel and battery. Bolt Pro Electric Bike Tire and Tube Set. Exclusions: The other parts are Normal wear parts which are excluded from this warranty.If any parts happen to be damaged during shipping, please contact us immediately after shipment arrival. Our technician will advise you regarding a solution. You maycontact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturers warranty.. Generally speaking, your range will increase at lower speeds. Once the Return and Exchange Authorization is issued, we will email you a return label. The refund method at will be negotiated between Bikonit and the Custome. Always follow care and preventive maintenance procedures. A request for a return authorization is requiredprior to returning items. QuietKat frames come with a lifetime warranty. Exchanges are accepted upon receipt of the original bike in perfect condition, professionally disassembled and in the original packaging, freight prepaid and fully insured. Atlas. Locations with limited access may require addition shipping fees. Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us. A $100 freight delivery fee is also charged for shipping to any of the Florida Keys (includes zip codes 33040 & 33037). Items Not CoveredWarranties are limited to replacement of parts and/or products determined by ELECTRIC WHEELS, at its sole discretion, to be defective. All other components and add ons such as racks will have a one year warranty (Carry bags have no warranty). Shipping costs are non-refundable. How to repair motorcycle battery. Your bike also has different speed levels that you can control. Straightening Your Brake Rotor (Truing) $200.00 Extra Cost =If unit is shipping to Canada by freight home delivery. For all pre-orders, your credit/debit card will be charged immediately. To be eligible for a return, customers must return the product in 100% new, re-sellable condition. A request forreplacement or refund of an E-bike must occur within 7 days of receiving of the NAKTO E-bike. For a small number of zip codes in some dense urban areas of New York City or for island areas within the continental 48 US states (the Florida keys for example) there may be a shipping surcharge. 3.4 out of 5 stars (3.4) 5. X-Treme does not pay the shipping fees to return the batteries to us however we will pay to ship the batteries back to you. Your Jupiter Bike is water resistant, not waterproof. Merchandise must be received in 100% new, re-sellable condition. IMMEDIATELY inspect your product(s) for damage. ElectricByke.com works with multiple suppliers, each with their own policies on shipping and returns. All units shipped by freight (XB-504 and Cabo Cruiser) will incur a flat rate of $200 per unit additional shipping charger. Please have your customer ID number located on your packing list available when you call. View details. For replacement connectors to a battery, 45 amps Anderson Powerpoles work well. Every QuietKat electric bike and electric trike include a one-year, 1000-mile limited warranty against manufacturing defects in materials or workmanship on its battery,controller and motor assembly. Paint finish is considered consumable and is not part of the warranty.2. Any shipping damage during the ship-back may incur in a deduction from the total refund. Replacement batteries are available on the Part & Accessories pageon JupiterBike.com. current price Now $589.99. Our goal is to keep the ordering process as simple as possible. Customer is responsible for returning merchandise at their own expense. Plugin the charger into a 120v wall outlet (220v EU). The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. We will deduct all additional fees resulting from refused international shipments from your refund. Inspection: Please inspect the item before assembly or discarding any packaging. Easy to swap batteries is one of the many advantages of owning a Jupiter Bike. If the return is accepted, Ecotric will issue a pre-paid shipping slip to you by email. To ensure a prompt response, please do not post/reply to your ticket prior to the technician responding to you. Repair/maintenance done without following the users manual, damage of product due to riding beyond the intended design, malfunction or damage due to riding beyond the intended design, or at a place where the electric bike is not supposed to be ridden, such as mountain trails or stairs. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Returns are subject to a 15% restocking fee. Call: 0120 4324000, +91 9555995119/9555895119 (9:30AM to 6:30PM) Home. Bikes Similar to Jupiter. Any additional warranty parts will require the customer to pay all shipping costs. No refund can be issued in this case.All return request must be submitted in writing and sent to support@olympicbreeze.com*ExclusionsOlympicbreeze.com works in collaboration with multiple manufacturers. To complete your return, we require a receipt or proof of purchase. Pay Monthly With Affirm 0% APR | Authorized Dealer | UNBEATABLE Prices, Jupiter Bike Discovery X5 Battery 36v Lithium Ion 5.2 Ah. Next, contact your bank. Merchandise must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) Your warranty will be void if any modifications are made to the original design of the bike. Includes customs & duties fees. All items should be returned to the following address (unless otherwise directed by Bikonit service. Where is the best place to mount the battery? You can wake the cells up by following these steps: Another reason for your battery to not charge is a faulty charger, but this is much more rare. Configuring. If you refuse shipment and have not received an RMA Number (Return Merchandise Authorization Number) from either electricbyke.com or the manufacturer of your product prior to refusing shipment (aka, All orders shipped to the continental United States ship FREE. We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. How to Adjust or Tighten Your Brake Cables It's okay if you're a bit over. HIGH-PERFORMANCE, EXTENDED MILEAGE. Is my Jupiter Electric Bike battery replaceable? We also recommend that the shipment is ensured. Any freight delivery that is not picked up at the terminal or refused by the customer is subject to all shipping charges (original charges that are included in purchase price and return shipping costs) being withheld from the refund. Discovery X5 Spare Battery - JupiterBike Discovery X5 Spare Battery (0 reviews) $214.95 Pay as low as $36/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! Please note that this can take up to 24 hours. 1 Variant available. Check Jupiter specifications, mileage, images, 6 variants, 15 colours and read 4197 user reviews. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. When applicable, parts will be provided under warranty at no charge, but shipping to anyoffshore and/or international location will be the responsibility of the original purchaser. Charges inside or outside frame. Rust and/or paint fading caused to heavy exposure to rain, hail, snow or direct sunlight for prolonged periods of time. As mentioned above this warranty does not apply to the tire, spokes, brakes, rims, and other mechanical components of the bicycle. If your shipping address is to one of these locations your order will be placed on hold if additional shipping is required and you will be contacted for additional payment for those fees. One of the most affordable electric bikes with large 29-inch wheels offers a higher angle of attack for rolling obstacles, improved rolling torque, less manoeuvrable than a smaller 26 "or 27.5" Variants with several driving modes, including a rotatable throttle and a touch pedal, which increases the range and reduces the load on the battery . If unit is shipped by freight to terminal or a business address with loading dock in NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. $0.00 Extra Cost =If item being shipped within 48 states is a part. Bikonit will not accept the return of promotional items( Battery , Rock , Fenders , etc. Click here for participating brands and discount code! 3.7 3.7 out of 5 stars (28) $299.99 $ 299. 3Battery warranty: All batteries come with a 2 years warranty (Battery cycle lifetime is 600~800 and depends on the environment). To be eligible for a return, your item must be unused and in the same condition that you received it. Six (6) Months from the date of purchase on the batteries and charger. You wanted it. for cart:Rs100.00) Material:ABS Plastic. bubble wrap, Styrofoam peanuts, cardboard dividers, etc.) Water damage is not covered under our standard warranty. If unit is shipped within 48 states by ground via UPS or FedEx. All purchases made through authorized QuietKat retailers are subject to the dealers return and refund policies. ELECTRIC WHEELS shall in no event be liable or responsible for incidental or consequential losses, damages or expenses in connection with their products. Please consult the warranty terms for deeper information on when a return is applicable. Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment. Malfunctions due to any of the following conditions or causes are not covered in the warranty (the owner will be charged): NEW BIKE SERIAL NUMBER AND FRAME SERIAL NUMBER. Once the order has shipped, a confirmation email will be sent to the address attached to the order. (Damages reported after 3 business day, are considered not valid.) Green Bike Electric Motion will not issue a credit until it is in possession of the returned item. All Rights Reserved. The components are sealed, but water can still penetrate if the components or bike is fully submerged. However , a 1% fee would be added for every mile over 10 miles on the product's odometer. The liability of ELECTRIC WHEELS hereunder is expressly limited to the replacement of goods complying with this warranty or at the sole discretion of ELECTRIC WHEELS to the repayment of an amount equivalent to the purchase price of the product in question. Signatures: Write down all exceptions on both copies of the delivery receipt. Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from QuietKat, Inc. Start month is when bicycle is delivered. Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence,improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other thannormal, extreme riding, modifications and alterations. Damaged or Defective ItemsIf you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery atservice@ewheelsdealers.com. It is important that you register your new bicycle within 30 days after purchase in order to activate the warranty and provide a record of the serial number of your bike. EXTRA POWER ON DEMAND. . If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. Slacking or falling of chain or inappropriate functioning of shift under normal use. Include the packing slip and return label, and indicate the reason for the return. Wheels: 16. EW-Supreme, EW-Folding, EW-Nomad, EW-Step Thru, EW-Urban. In no event shall NAKTO E-BIKEbe responsible for any direct, indirect or consequential damages, including without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, or product liability in connection with their products. AMERICANELECTRIC / genZe WARRANTY AND RETURNS POLICIES. Please reach out to us if you need more support. *Implied warranties, including those of merchantability and fitness for a particular purpose, arelimited to one (1) year from the date of the original purchase and to the extent permitted bylaw. Exide explorer battery for tvs appache rtr 200. Shipping To return your product, you should mail your product to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. The Jupiter Foldable Electric Bike is a smart battery-powered bicycle that folds up to fit in a backpack and connects to your phone to display battery life, direction, and speed. The battery will not charge unless it . Address Post Box No. In all cases, the supplier policy supersedes ours where there are differences. We offer two different options to extend the warranty period of your bicycle. If you would like to speak to a technician by phone, include your phone number on the ticket and request the technician to contact you. QuietKat will not accept the returns of products after 30 days. For this reason, when a bike is returned for issues not associated with quality or manufacturing defects, we must charge a restocking fee that covers our costs for each model E-Bike. For more information check the User Manual that came with your bike, or online by clicking your bike below, then clicking User Manual. Here at Olympicbreeze.com, it is our responsibility to provide our customer with the best product warranties in the industry. All transportation costs and shipping damage incurred while submitting unitsand/or parts for repair or replacement are the responsibility of the original purchaser. We currently have no units available to ship to an APO address. kilogttam 3 yr. ago. Consumables:Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc. We will require pictures of the damaged parts in order to make replacements. (contact EMOJO Support for a REA form at. Amaron Pro Bike Rider Beta Two Wheeler Battery, ABR-PR-APBTX90, Capacity: 9Ah. ELECTRIC WHEELS, at its sole discretion, has the option of replacing with a new part, or factory re-certified part. Some states may have laws restricting the use of these items on public streets. Please contact our Customer service at info@eunorau-ebike.comto confirm the return address. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any replacement, maintenance or accessory parts not sold directly by ELECTRIC WHEELS to the original retail purchaser. Refunds will be issued within 2-3 weeks of the companys receipt of the returned item. Remove the caliper from the frame of the bike by removing the 2 screws that are holding the caliper onto the frame. $129.99. 5% processing fee will be charged if the order is canceled before shipping; The Bikonit Return and Refund Policy are only applicable within 15 days of the purchasing date. E-Bike Battery Replacement for Gazelle 10INR19/66-4 - 8800mAh, 36V, Li-ion 0 Customer reviews . Charger not included. Refunds will be issued no earlier than 7 days and not more than 15 days after receipt and full inspection of the returned bike, unless issues arise at which time you will be contacted by a Wildsyde representative. Mar 07 Outside temperature, rider weight and wind to name a few. This warranty is for the frame only. DO NOT REFUSE SHIPMENT. If the display is showing ODOmeter, then double tap the down arrow button to get to the Trip mileage. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. DO NOT OPEN ANY COMPONENTS BY YOURSELf : IT IS DANGEROUS AND WILL VOID THE WARRANTY ! The warranty will be voided once the original parts are replaced or removed. Pinpoint the locations of all defects. ____________________________________________________. We work with a large number of the best brands in the electric bicycle industry. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. If your bike arrives with a wheel out-of-true (not sufficiently straight or round) due to shipping damage or manufacturer defect we agree to reimburse you for the cost to get your wheel trued, not to exceed $40.00/wheel. Bikonit would arrange for and cover the return shipping fees. The purchaser is responsible for the delivery to the authorizedrepair facility. The bike must be returned to us in perfect condition, unused other than a reasonable test ride of <10 miles, free from dust, dirt and scratches, worn tires and damaged components etc. Defective items will be replaced at no cost with proof of the damages and purchase. Please be aware that shipping charges can be quite expensive for Oversized Items. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Ew-Folding, EW-Nomad, EW-Step Thru, EW-Urban cardboard dividers, etc. or 12 pm or 12 -. Part of the Bike by removing the 2 screws that are holding the from. Best product warranties in the electric bicycle industry, please contact us atinfo @.... Delivered to you by email get to the sender customer service at info @ eunorau-ebike.comto the. 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